Relationship Banker I

Overview

It's fun to work in a company where people truly believe in what they're doing. By combining passion, customer focus, and cutting‑edge technology, Simmons Bank empowers associates to become trusted advisors who help customers navigate every financial life stage.

• Share and recommend the bank’s full range of resources with customers, including traditional in‑branch services, digital capabilities, and business partner resources.
• Achieve individual goals through in‑person and outbound calling activities that provide opportunities to share valued solutions and recommendations via a needs‑based philosophy.
• Perform all functions related to opening and closing accounts, including assisting customers with account selection, research, and compliance with BSA and CIP requirements.
• Facilitate consumer loan requests: solicit loan requests, maintain knowledge of loan policies and procedures, and assist with the branch’s consumer loan portfolio.
• Uncover needs and refer customers to partner‑centric teams that work with small business, corporate, institutional partners, and mortgage and financial advisors.
• Maintain a high level of client satisfaction by engaging customers and ensuring an optimal customer experience.
• Ensure all departmental documents and activities comply with applicable laws, regulations, policies, and procedures, including completion of required compliance training.
• Process customer requests and transactions accurately and professionally while engaging in genuine conversations to identify needs and recommend solutions.
• Perform other duties and responsibilities as assigned.

• High school diploma or GED.
• One year of customer‑facing, goal‑oriented experience.
• Registration with the National Mortgage Licensing System and Registry (NMLS) and/or the ability to obtain an NMLS license after employment.
• Proficiency with MS Office programs.
• Understanding and utilization of social media platforms to promote brand awareness and market knowledge.
• Strong presentation and motivational skills in one‑on‑one and small group settings.
• Team‑centric approach to serve customers in a fast‑paced banking environment.
• Ability to coach and lead the branch team during an AFCM’s absence.

• Occasional travel for meetings, training, bank conversion, and acquisition support (minimal overnight and/or out‑of‑town).
• Ability to provide support and guidance at other banking institutions within the market.

Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications.