Member Services Representative, AACU Mortgage Processing
Job in
Fort Worth, Tarrant County, Texas, 76155, USA
Listed on 2026-08-08
Listing for:
Axelon Services Corporation
Full Time
position Listed on 2026-08-08
Job specializations:
-
Finance & Banking
Mortgage Loan Originator / Advisor, Banking Operations, Banking & Finance
Job Description & How to Apply Below
- Responsible for creating new mortgage loans and processing applications for purchase or refinance of real estate at the company.
- Prepare pre-closing Loan Quality Initiative requirements, credit analysis, and quality control of the loan information.
- Provide accurate closing and funding of mortgage loans in all 50 states plus the Virgin Islands, using the Prime Alliance LFC system.
- Serve in a backup role for initial member contact via incoming phone calls and for taking applications through the Prime Alliance loan origination system.
- Represent the Mortgage Department in various Credit Union days, seminars, and other special projects as directed by the management staff of the Mortgage Department.
- Meet deadlines and assist with production goals.
- Perform other duties as assigned.
- Ensure the security and confidentiality of all account and related information and compliance with all applicable laws and regulations, including the Bank Secrecy Act.
- High school diploma or GED.
- Previous banking or Credit Union experience.
- Previous mortgage lending experience.
- Knowledge of company, NCUA, and AAFCU Mortgage Lending Guidelines.
- Residential Mortgage Closing and Funding experience.
- Working knowledge of PC Software including Desktop Underwriting, Prime Alliance, and Episys.
- Skilled in Microsoft Office software (e.g., Word, Excel, Access, PowerPoint).
- Ability to perform in a fast-paced environment, handle multiple tasks, and function as an integral part of a team.
- Above average interpersonal and communication skills and professional telephone manners.
- Effective communication skills, both verbal and written.
- Ability to speak, read, and write Spanish is a plus.
- Ability to work well under deadlines and high volume pressure.
- Ability to work in a diverse work environment.
- Ability to quickly learn and adapt well to change.
- Self-motivated with strong organization skills and attention to detail.
- Maintain satisfactory performance and attendance.
- Ability to pass applicable company and Credit Union pre-hire compliance checks.
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