Regional Credit Supervisor

Title:
Regional Credit Supervisor – Ft. Worth

Direct Hire Opportunity

No Sponsorship

Hybrid - 4 Days Onsite, 1 Day Remote

Our client, a well-established global organization, is seeking an experienced Regional Credit Supervisor to join its North American Credit & Collections organization.

This role provides day-to-day leadership for a team of Credit Analysts and Credit Assistants. The Supervisor will combine hands-on commercial credit and collections expertise with people leadership, financial analysis, reporting, and cross-functional partnership.

This is an excellent opportunity for an experienced commercial credit professional who enjoys remaining close to the work while also coaching and developing a team.

Requirements:

• 5+ years of commercial B2B credit and collections experience.
• 1–3 years of supervisory or team-lead experience strongly preferred.
• Experience supervising teams of three or more is highly desirable.
• Experience with accounting systems and accounts receivable processes preferred.
• NACM certification is a plus.
• Spanish-language proficiency is a plus.
• Strong commercial B2B credit and collections experience.
• Previous experience supervising, leading, or mentoring credit professionals.
• Hands-on experience with commercial credit-line approvals and customer collections.
• Ability to read and analyze company financial statements to support credit decisions.
• Understanding of accounts receivable and basic accounting principles.
• Working knowledge of commercial collections practices and applicable requirements.
• Strong analytical, problem-solving, and negotiation skills.
• Ability to coach employees, establish performance expectations, and hold team members accountable.
• Strong interpersonal skills and the ability to work effectively with customers, Sales teams, and management.
• Excellent written and verbal communication skills.
• Strong attention to detail, accuracy, follow-through, and deadline management.
• Ability to manage multiple priorities and interruptions in a fast-paced environment.
• Professional judgment and the ability to work independently.
• Bachelor's Degree Required

Responsibilities:

• Supervise the daily activities of a regional credit team responsible for commercial credit analysis, collections, account reconciliation, and achievement of performance goals.
• Provide day-to-day coaching, training, and support to Credit Analysts and Assistants.
• Ensure credit-line approvals and recommendations are well researched, documented, and consistent with established credit policies.
• Monitor collection activity and help ensure timely resolution of past-due accounts.
• Ensure accurate customer account reconciliations and adherence to established credit and collections policies and procedures.
• Prepare, analyze, and communicate regular accounts receivable performance and status reporting to Credit leadership and Sales management.
• Manage collection, deduction, and account issues escalated by the credit team and elevate significant financial risks to appropriate leadership.
• Research and analyze customer credit history, payment performance, financial statements, and other relevant information to support credit-line decisions.
• Assist with hiring, onboarding, training, and development of Credit team members.
• Establish individual performance goals and prepare employee performance reviews.
• Identify and recommend workflow and process improvements that increase efficiency, accuracy, and quality.
• Collaborate closely with Sales, Sales Operations, Finance, Product, and other internal business partners.
• Communicate customer, credit, and collection issues professionally and effectively to management.
• Participate in departmental initiatives and special projects as needed.