Director of Treasury Management

• Employee Type Exempt Officer

Ciera Bank has been serving Texas Communities since 1890, and we now have 8 locations.

The Treasury Management leadership role combines strategic oversight and client fulfillment to ensure the successful delivery of treasury products and services to commercial clients. This position drives fee income growth by leading sales efforts, implementing treasury solutions, and partnering closely with commercial banking teams to deepen client relationships. It assists with support for onboarding and delivering exceptional client experience while also serving as a trusted advisor to clients on cash management, payments, and fraud mitigation.

The role also ensures compliance with regulatory requirements, operational accuracy, effective risk management, and strong internal controls.

We do offer a competitive salary (based on experience) with a multitude of benefits and a generous PTO schedule. We’ll provide training and support to help you succeed in your role and provide you with opportunities to advance your career. At Ciera Bank, we consider our employees to be one of our most valuable resources.

• 401(k) or ROTH with Company Match
• PTO Benefits w/Paid Holidays
• Annual Company Apparel Allowance

• Develop and execute the bank’s treasury management strategy aligned with corporate goals.
• Lead and mentor the treasury management team, ensuring sales effectiveness, product expertise, and operational excellence.
• Partner with commercial bankers, branch leadership, and operations to identify cross‑selling opportunities.

• Establish annual treasury sales goals and performance metrics, monitor progress and coach team members.
• Participate in commercial client meetings to assess needs and recommend appropriate treasury solutions.
• Maintain deep knowledge of competitive products, market trends, and emerging technologies.
• Identify treasury opportunities within new and existing commercial relationships and support commercial lenders in proposal development.
• Conduct client discovery meetings to assess cash‑flow cycles, payment needs, and fraud‑prevention risks.
• Manage a portfolio of treasury clients, ensuring retention, cross‑sell growth, and high client satisfaction.
• Deliver product demonstrations and consultative recommendations.

• Oversee the full lifecycle of treasury products including ACH, wire, RDC, merchant services, and fraud tools.
• Oversee the process of consumer online banking and debit card services.
• Identify product enhancements and new offerings to support client needs and profitability.
• Collaborate with technology, operations, and vendors on product implementation.
• Serve as subject‑matter expert for ACH, wires, remote deposit capture (RDC), online banking, merchant services, positive pay, lockbox, sweep accounts, fraud tools, and all treasury‑related products.
• Coordinate product onboarding, ensuring accurate setup, documentation completion, and client training.

• Ensure products and processes comply with applicable laws, regulations, and bank policies including UCC, NACHA, Reg E, and BSA/AML.
• Maintain strong internal controls and oversee audits, risk assessments, and third‑party oversight.
• Support risk reviews of treasury clients, including ACH exposure limits, user entitlements, security controls, and BSA/AML considerations.
• Promote client education on fraud prevention and digital‑banking security.

• Partner with operations and lending teams to ensure accurate and timely implementation of treasury services and client support across the treasury lifecycle.
• Resolve escalated client issues promptly.
• Monitor service levels and ensure a strong client experience.
• Provide training to internal teams on treasury products and sales strategies.
• Participate in product enhancement initiatives and system upgrades.
• Act as escalation point for complex treasury service issues.
• Maintain a proactive communication strategy to…