Student Finance Service Specialist

Title: Student Finance Service Specialist

Employee Classification: Student Fin Svcs Spec

Campus: University of North Texas Health at Fort Worth

Division: HSC-Finance

Sub Division-Department: HSC-Finance and Planning

Department: HSC-Student Finance-350271

Job Location: Fort Worth

Salary: $41,000.00

FTE: 1.000000

Retirement Eligibility: TRS Eligible

Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and University of North Texas Health Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.

We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities.

We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.

Learn more about the UNT System and how we live our values System.edu.

The Office of Student Finance is responsible for all aspects of a student's account. This includes but is not limited to the assessment of tuition and fees for account billing, collection of tuition and fees, third-party payments, student refunds, Installment plan options, and short-term loans. Student Finance is also a part of the UNT Health Community, providing financial services through the Cashier's Office.

Some of these services include accepting and depositing departmental receipts and administering petty cash.

This position is responsible for accurately processing student finance transactions and processes daily cash receipts for the institution. This includes maintaining accounting records and preparation of financial reports. Work in collaboration with other administrative departments. Provide guidance regarding student and department accounts. Delivers exceptional customer service to students and their parent. Conduct research and provide reports related to reconciliation issues.

Bachelor's degree and two (2) years of experience in accounting, billing/receivable, cashier services or related field; or any equivalent combination of education, training, and experience.

• Proficient in EIS and Microsoft Office, with experience in Accounts Receivable and Cashier Services, preferably in higher education.
• Skilled in training wide user groups and communicating financial information effectively.
• Capable of independent work, managing multiple assignments promptly and meticulously.
• Analyzes and communicates data clearly across organizational levels, ensuring regulatory compliance.
• Develops and maintains detailed documentation for financial processes.
• Adaptable to various communities and student populations.
• Knowledgeable in organizational goals, data privacy laws, and adept at presenting ideas in user-friendly language.
• Highly motivated with strong attention to detail, analytical, and problem-solving skills.
• Prioritizes tasks effectively in high-pressure environments, with a strong customer service focus.

• Provides quality customer service and assures compliance with federal, state and university regulations, policies and procedures related to student accounts.
• Posts miscellaneous fees to student accounts.
• Reviews accounts and performs mathematical computations and processes any necessary adjustments.
• Delivers exceptional customer service to both internal and external customers, which includes but is not limited to state agencies, financial institutions, and government agencies.
• Receives and posts daily cash receipts and payments; verify and ensure transactions are posted to appropriate chart strings. Prepares cash receipts for bank…