SVP, Bank Chief Compliance Officer

How will this role impact First Command?

The First Command Bank Chief Compliance Officer is responsible for leading, maturing, and sustaining the Bank’s enterprise compliance function. This role provides strategic oversight of the Bank’s compliance management system, including regulatory compliance, BSA/AML oversight, fair lending, consumer compliance, risk assessments, monitoring and testing, compliance training, issue management, regulatory change management, and board and committee reporting.

The Chief Compliance Officer serves as a trusted advisor to the Bank President, senior leadership, business line leaders, and the Board of Directors on matters related to regulatory compliance, compliance risk, emerging regulatory expectations, and the effectiveness of the Bank’s compliance controls. This role is expected to move the compliance function beyond reactive issue response and toward a mature, proactive, risk-based, and business-integrated model.

This position serves as a primary compliance liaison with regulatory agencies and internal audit, supports regulatory examinations and audit activities, and presents compliance program updates, risks, challenges, and remediation progress to executive leadership, the Board of Directors, and applicable committees. The Chief Compliance Officer contributes to business results by helping the Bank effectively manage regulatory compliance risk while supporting responsible growth, operational discipline, and customer trust.

What will the employee do in this role?

• Lead the continued development, maturation, and administration of the Bank’s compliance management system, ensuring it is appropriately scaled.
• Establish and maintain a proactive, risk-based compliance program that includes governance, policies and procedures, regulatory change management, risk assessments, monitoring and testing, issue management, training, reporting, and board-level oversight.
• Provide strategic leadership and direction for the Bank Compliance team, including coaching, talent development, performance management, succession planning, and building team capability.
• Create a high-accountability compliance culture by setting clear expectations, strengthening communication, encouraging sound judgment, and developing compliance professionals who can effectively partner with the business.
• Serve as a trusted advisor to the Bank President, senior leadership, line of business leaders, and other key stakeholders on compliance risk, regulatory expectations, and practical approaches to risk mitigation.
• Serve as the primary liaison with applicable regulatory agencies and coordinate regulatory examinations, inquiries, and responses in partnership with senior leadership, legal, risk, internal audit, and business line stakeholders.
• Oversee the Bank’s BSA/AML compliance framework in partnership with the designated BSA Officer, ensuring appropriate governance, escalation, reporting, monitoring, and issue resolution.
• Oversee consumer compliance requirements, including but not limited to fair lending, UDAAP, HMDA, TILA, FCRA, ECOA, deposit regulations, privacy, CRA, marketing compliance, complaint management, and applicable lending and deposit regulations.
• Lead compliance risk assessments and use results to prioritize compliance monitoring, testing, training, reporting, control enhancements, and resource allocation.
• Develop, maintain, and enhance compliance reporting that provides senior leadership, committees, and the Board of Directors with clear visibility into key compliance risks, trends, issues, remediation progress, and program maturity.
• Chair or actively participate in applicable compliance, risk, audit, operations, technology, and governance committees.
• Report regularly to the Board of Directors,…