Specialist III, Financial Aid

Title: Specialist III, Financial Aid

Department: DT Financial Aid

Campus

Location:

Trinity River Campus

Employee Classification: CLR
- Clerical

Position Type: FT
- Regular

Grant Funded: No

Pay Frequency: Monthly

Compensation Details: Starting Pay - $45,900

Work Hours: Monday
- Friday 8:00am - 5:00pm

Remote Eligible: This position is not eligible for remote work

This role is responsible for working with students and potential students to educate, enroll, and maintain financial aid programs.

Collaborates with internal peers and departments to executefinancial aid programs and generates reports and written communication for the department.

• Assures compliance with all local, State, and Federal regulations and laws regarding student financial aid
• Assists in providing direction, guidance, knowledge, and accurate information regarding financial aid, including but not limited to:
  
  TCC policies and regulations of state and federal agencies
• Manages specialized financial aid programs (reviews, processes,notifies, or reconciles)
• Creates reports, business correspondence, forms, and presentations
• Conducts staff training
• Regularly interacts with faculty, campus, and districtadministrators, technical staff, as well as other colleges
• Assists the department with its outreach and awareness efforts,including conducting financial aid presentations, for both on andoff-campus locations
• Assist students with financial aid applications and processes
• Evaluates student eligibility for financial aid awards, including scholarships, grants, work-study, and loans
• Enters and retrieves student information in the student management system and Federal student aid databases in connection with the responsibilities of serving financial aid students
• Collaborates with essential departments to ensure studentpreparedness and success

• Participates on behalf of the College in external community organizations and associations as assigned to support the essential performance requirements
• Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite
• Completes all required training and personal development sessions sponsored through Tarrant County College (TCC)
• Supports the mission, values, goals, and principles of the College

Works under the supervision of the assigned campus leader

The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment tothe position. The job description does not constitute an employment agreement between the employer and employee and is subject tochange by the employer as the needs of the employer and requirements of the job change.

• Associate’s degree or 60 college credit hours and three (3) years’ working experience related to the Essential Performance Requirements; or any equivalent combination of education andwork-related experience

• At least one (1) year's working experience in a Financial Aidoffice
• Bilingual in English and French, Spanish, Vietnamese, or otherforeign language in both written and verbal communications

• Skilled in delivering high-quality customer service and building effective interpersonal relationships, including strong listening,verbal, and written communication skills
• Skilled in using computer applications and enterprise systems,including the Microsoft Office suite and the Microsoft 365platform
• Ability to perform and prioritize multiple tasks seamlessly,ensuring accurate and timely completion, while exhibiting strong attention to detail and organization
• Ability to work effectively both independently and as part of ateam in collaborative environments, engaging with faculty, staff,and external stakeholders
• Ability to identify routine issues and elevate non-standardproblems using established procedures in a fast-paced work environment
• Ability to review basic information and follow policies,procedures, and guidelines when completing assigned tasks
• Ability to coordinate assigned work and communicate effectively with faculty and staff to support campus and departmental operations
• Ability to maintain a high level of diplomacy and tact, ensuring confidentiality and discretion with sensitive and…