Patient Navigator

About AHF

Founded in 1987, AIDS Healthcare Foundation is the largest specialized provider of HIV/AIDS medical care in the nation. Our mission is to provide cutting‑edge medicine and advocacy, regardless of the ability to pay. Through our health care centers, pharmacies, health plan, research and other activities, AHF provides access to the latest HIV treatments for all who need them.

AHF offers comprehensive benefits that enhance employee physical, financial, spiritual and professional health.

• Provide short‑term assistance to clients, improving engagement in the health care system and the HIV Continuum of Care.
• Meet clients where they are and direct them to appropriate services in person, by writing, by telephone or through other modes of communication.
• Assist clients with completing initial Ryan White enrollment, six‑month attestation, and annual recertification.
• Support eligible clients’ enrollment in private insurance via the Affordable Care Act, ensuring Ryan White remains the primary payor source.
• Initiate referrals to agency and community service providers, and complete a follow‑up within ten business days to check the status of those referrals.
• Collaborate with medical and non‑medical care managers to support a smooth transition and continued engagement for clients who need long‑term assistance.
• Call clients to determine if they are connected to care, schedule medical appointments, and ensure attendance.
• Assist clients with scheduling transportation to and from medical and non‑medical appointments.
• Participate in department‑wide projects focused on getting clients into care and keeping them in care, supporting AHF’s mission.
• Attend staff meetings and other interdisciplinary meetings related to client care.

• High School Diploma or General Education Degree (GED).
• Knowledge of HIV treatment and care guidelines.
• Bilingual:
  English and Spanish.

We at AIDS Healthcare Foundation believe that each individual is entitled to equal employment opportunities without regard to race, color, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status or disability. The right of equal employment opportunity extends to recruiting, hiring, selection, transfer, promotion, training and all other conditions of employment.