Patient Safety & Quality Administrator, Clinical Practice Group

Title: Patient Safety & Quality Administrator, Clinical Practice Group

Employee Classification: Patient Safety & Quality Admin

Campus: University of North Texas - Health Science Center

Division: HSC-Health Systems

Sub Division-Department: HSC-Health Systems & Clinical Aff

Department: HSC-HSC Health Administration-335001

Job Location: Fort Worth

Salary: Commensurate with experience

FTE: 1.000000

Retirement Eligibility: TRS Eligible

Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and University of North Texas Health at Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.

We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities.

We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.

Learn more about the UNT System and how we live our values System.edu.

As the clinical practice group of UNTHSC Fort Worth, we provide comprehensive primary and multispecialty care. Our reach extends across Fort Worth, Denton, and Dallas, delivering expert care through our clinics, in-home visits, hospitals, and long-term care facilities.

We utilize interprofessional teams, where physicians, advanced practice practitioners, therapists, pharmacists, and specialized staff work collaboratively.

We intentionally integrate healthcare students, residents, and fellows into care delivery at select practice locations, fostering the development of future health professionals while optimizing patient care delivery.

The UNT Health Clinical Practice Group, Patient Safety & Quality Administrator, provides strategic and operational leadership for patient safety, clinical risk management, and Patient Safety Organization (PSO) functions. The position oversees professional liability insurance administration, claims management, patient safety event systems, regulatory reporting, and safety improvement initiatives across the clinical enterprise.

This role serves as the primary institutional resource for patient safety and risk mitigation, collaborating with executive leadership, clinical departments, legal counsel, insurers, and external partners. The position manages programs, systems, contracts, and designated budgets but does not directly supervise staff.

Master's degree in a healthcare related field, six (6) years of progressive experience in healthcare risk management, patient safety, quality improvement, or related field; or any equivalent combination of education and experience.

• Proficiency in MS Office Suite (Word, PowerPoint, Excel).
• Detailed knowledge of patient safety science, quality improvement, and change management.
• Expertise in Just Culture and High-Reliability Organization HRO principles.
• Ability to craft professional communication, spoken and written, to a wide range of audiences with the intent to maximize education retention.
• Advanced knowledge of patient safety science, risk mitigation strategies, and healthcare regulatory requirements.
• Knowledge of professional liability insurance structures and claims processes.
• Ability to analyze complex clinical and legal risk data and translate findings into actionable strategies.
• Strong facilitation, presentation, and education skills.
• Excellent written and verbal communication skills.

• Patient Safety Organization (PSO) Administration
  • Direct operational oversight and development of Safer Care Patient Safety Organization (PSO).
  • Administer and maintain the event reporting and management platform, including vendor coordination and system optimization.
  • Provide member onboarding, training, support, and trend analysis.
  • Support serious event review and reporting processes.
  • Develop outreach strategies and partnerships to expand PSO engagement and membership.
  • Manage related contracts and service agreements.
• Clinical Risk Management & Professional Liability
  • Administer and manage professional liability insurance policies in coordination with brokers and carriers.
  • Oversee claims…