Behavioral Support Specialist​/Residential Coordinator

SUMMARY:

The Behavioral Support Specialist / Residential Coordinator provides direct behavioral, therapeutic, and skill-building support to youth residing in a T3C Tier I General Residential Operation (GRO), while also coordinating the daily residential care, structure, and supervision that make a safe and stable living environment possible. This dual-focus role blends clinical/behavioral intervention with the hands-on, day-to-day residential coordination that supports each resident's growth.

The position emphasizes trauma-informed, relationship-based, strengths-focused, and developmentally appropriate care. The Behavioral Support Specialist / Residential Coordinator works as part of an interdisciplinary treatment team to promote safety, emotional regulation, healthy relationships, positive behavior change, and successful community transition — while also facilitating the daily schedules, routines, and nurturing environment residents need to thrive.

JOB DUTIES AND

ESSENTIAL FUNCTIONS:

1. Behavioral Support and Intervention (Primary Function)
Provide direct behavioral support to residents experiencing emotional, behavioral, social, or adjustment difficulties.

Implement individualized behavioral interventions identified in each resident's treatment/service plan.

Assist residents in developing skills related to:

Emotional regulation

Anger management

Impulse control

Problem-solving

Communication

Conflict resolution

Healthy relationships

Coping skills

Decision-making

Accountability

Use proactive interventions to reduce the frequency and intensity of challenging behaviors.

Support residents before, during, and following behavioral escalations.

Model healthy connections, self-management, coping skills, and safe decision-making through consistency and appropriate modeling.
2. Treatment Plan Implementation Review and understand each assigned resident's treatment plan, Individualized Service Plan (ISP), safety plan, behavioral support strategies, and applicable clinical recommendations.

Implement assigned interventions consistently and according to each resident's individualized needs.

Assist residents with treatment goals, homework, self-regulation, and hygiene plans.

Communicate changes in behavior, functioning, risk, or treatment needs to the appropriate supervisor or clinical staff.
3. Crisis Prevention and De-escalation

Utilize approved crisis prevention and de-escalation techniques.

Recognize early indicators of emotional or behavioral escalation.

Support residents in utilizing individualized coping and safety strategies.

Follow the organization's crisis response, suicide/self-harm, aggression, AWOL, and emergency procedures.

Notify appropriate clinical and supervisory personnel when a resident presents a significant safety concern.

Adhere to 24-hour awake supervision requirements as scheduled.
4. Trauma-Informed and Relationship-Based Care Apply the organization's approved trauma-informed treatment model in all daily interactions with residents.

Maintain a relational, respectful, and developmentally appropriate approach.

Recognize the impact of trauma, attachment disruptions, grief, loss, abuse, neglect, and adverse childhood experiences on behavior.

Avoid unnecessarily punitive or confrontational responses to challenging behavior.

Promote felt safety, connection, trust, and predictability.

Model healthy communication, boundaries, emotional regulation, and conflict resolution.

Facilitate engaging interactions, recreational activities, outings, and social engagement opportunities that build trust and resilience.
5. Residential Coordination and Daily Living Support Provide a safe and nurturing living environment for residents.

Facilitate daily schedules, ensure timely follow-through, and support completion of daily tasks and…