Medical Office Receptionist – Heart & Vascular Specialists Clinic

Medical Office Receptionist –
Heart & Vascular Specialists Clinic – Full-Time, Days

Bring your passion to Texas Health so we are Better + Together

• Work location:
  
  1300 West Terrell Avenue, Fort Worth, TX 76104

• Work hours:
  
  Full-time, 40 hours weekly, Monday thru Friday

• This position follows a Rotating Schedule with 8/9 hour shifts 5 days a week, from 6:30am start to 5:15pm finish; including Friday rotating half days off

• Travel: 25% to satellite clinics as needed ( mileage reimbursement provided )

Works well with others in a fast-paced environment

with 2 total clinics and over 3,500 monthly appointments

Heart & Vascular Specialists Clinic Highlights:

• Join an innovative team working towards making healthcare more accessible, integrated, and reliable

• Join our team members who have strong work ethic, positive attitudes, and support each other thru collaborative teamwork

• We pride ourselves in being compassionate and empathic to our patients

Here’s What You Need

• High School Diploma or equivalent (required)

• One year Medical Office experience in a Clinic (strongly preferred)

• Medical Insurance experience (strongly preferred)

• Bilingual in English / Spanish (preferred)

• Six months Business Office Customer Service experience (preferred)

• Be an outgoing individual with a friendly attitude

• Have strong attention to detail

• Be able to multi-task front desk job responsibilities for a busy Family Practice/Internal Medicine Clinic

• Must have outstanding communication, interpersonal, customer service, and organizational skills

• Have knowledge of insurance authorization/billing requirements

• Have demonstrated strong customer service and communication skills

• Have organizational and time management skills

• Be proficient computer skills

• Have knowledge of clinic procedures and regulatory requirements

• Possess a strong work ethic and a high level of professionalism

• Be a team player who handles multiple projects simultaneously in a fast-paced environment

What You Will Do

• Delivers care to patients utilizing the Medical Office Receptionist Process

• Under direct supervision, performs patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.

• Answers phone calls and directs them appropriately.

• Schedules appointments according to office guideline.

• Obtains accurate patient and insurance information, collecting copays and deductible amounts.

• Copies/scans patient access related hard copy materials (e.g., , referrals, insurance cards, etc.) into the correct location in the electronic medical record.

• Prepares charts for patient appointments making sure all necessary information is complete.

• Conducts all functions associated with patient check‑out including pricing services, collecting patient responsibility payments, and scheduling follow‑up appointments.

• Performs duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records.

• Confirms next day appointments and alerts patients as to what documentation is needed, including details associated with time‑of‑service payment.

• Follows up with patients regarding the Missed Appointment Policy and sends out the appropriate communications.

• Performs other duties as assigned.

Additional perks of being a Texas Health employee

• Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.

• Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.

• Strong Unit Based Council (UBC).

• A supportive, team environment with outstanding opportunities for growth.

Entity Highlights:

Texas Health…