Arcade Attendant

About the Role

Andretti Arcade Attendant is a part‑time position responsible for anticipating guest needs, exceeding service expectations, and creating a fun and exciting atmosphere while upholding Andretti's high standards of quality.

• Welcome visitors and greet them friendly and in a positive manner.
• Respond quickly and professionally to guest requests, showing a sense of urgency.
• Assist with guest recovery, notifying management when needed to ensure positive experiences.
• Project and articulate racing requirements and safety guidelines to guests.
• Conduct redemption inventory and maintain fully stocked displays.
• Perform minor repairs on games and explain operation to guests.
• Notify Game Technicians of machine errors and return play credit to guests.
• Observe safety procedures, instruct guests, and monitor adherence to guidelines.
• Maintain a working knowledge of Andretti brand, products, policies, and procedures.
• Communicate clearly and professionally with guests and co‑workers.
• Work as a team player to meet guest needs and support other departments.
• Attend all required training, meetings, and departmental sessions.
• Perform opening, running, and closing duties for the department as assigned.
• Prior guest‑service or hospitality experience preferred.

• High School Diploma or equivalent.
• 1+ year of guest‑service experience, preferably in hospitality, restaurant, or entertainment settings.
• Excellent verbal communication skills.
• Comfortable working in a fast‑paced, loud environment.
• Ability to use a point‑of‑sale system and other electronic equipment.
• Availability to work days, nights, holidays, and weekends.
• Physical ability to lift up to 30 lbs, climb, bend, reach, turn, and occasionally stock up to 50 lbs; walk or stand for extended periods; work in extreme temperatures.
• Good manual dexterity and ability to operate all necessary equipment.
• Strong commitment to safety standards and emergency procedures.
• Reasonable accommodations may be made for individuals with disabilities.

• Competitive pay, 401(k) with company match.
• Ongoing professional development and training.
• Opportunities for growth, promotion from entry‑level positions.
• A supportive work environment that fuels career growth.

Andretti Indoor Karting & Games is a rapidly growing family entertainment company with locations across Florida, Georgia, Texas, and Arizona. We are committed to excellence, innovation, and providing memorable experiences for guests in a clean, safe environment staffed by warm, knowledgeable team members.