Social Events Manager

*
* JOB SUMMARY:

*
* * Bachelor's degree in Hospitality Management, Event Planning or related field.
* Minimum 5 years’ experience in banquet operations management.
* Must work well in stressful high-pressure situations with calm and confident decision making.
* Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary.
* Be able and willing to meet the demands of a fast-paced environment with constantly shifting priorities.
* Must demonstrate a high level of organizational, verbal and written skills.
* Must demonstrate a high level of interpersonal skills. Foster a collaborative team culture that values both individual initiative and collective success
* Attention to detail and mental concentration are necessary for accurately performing tasks
* Proficient in basic computer programs including Word & Excel, Adobe Acrobat, etc.
* Knowledge of menu planning, wine, and room layouts.
* Knowledge of and ability to demonstrate proper business and dining etiquette.
* Must Lead and Direct Catering and Banquet Staff with professionalism
* Supports Director of Catering & Events by overseeing the accurate adherence to department policies and procedures.
* Set the example of professionalism for the department and demonstrate exceptional interpersonal skills.
* Mentor Catering Coordinator to help gain experience.

- Social events  
* Weddings    + Bridal/Groom Suite  
* breakfasts, lunches and dinners.  
* Baby Shower  
* Bridal Luncheon
* Facilitate production and distribution of daily banquet changes and guarantees.
* Help members and guests with entertainment, décor, audio-visual, floral and any other requirements integral to events being planned.
* Maintain regular and timely phone and email correspondence and follow up with inquiries quickly.
* Assist with event billing to ensure prompt processing and payment after the event.
* Work with Executive Chef and Culinary Team to create custom menus for events as requested by party host.
* Provide regular, detailed updates and maintain transparent communication throughout the event lifecycle
* Review all materials multiple times for accuracy—from invitation wording to seating charts to signage
* Maintain composure and professionalism under pressure, turning challenges into opportunities for exceptional service
* Cultivate strong and genuine relationships with vendors and department heads / managers through clear communication and mutual respect.
* Serve as the primary liaison between event planning and other departments, facilitating open communication and alignment.
* Coordinate all banquet related food and beverage requirements with the appropriate departments.
* Participate in daily line-ups for staff to ensure proper communication for each event.
* Attend and Conduct weekly BEO meetings.
* Interacts with members and guests to acquire feedback on food and service quality.
* Manages timing of events to follow timelines outlined by BEO.
* Fast paced environment.
* Shared office space with others.
* Ability to lift up to 30 lbs. without assistance.
* Ability to multitask, stay organized and utilize other managers for assistance in events.
* Position averages 45-50 hours per week;
Peak season will require heavier workload or increased hours per week.
* Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach
* Use of hands and arms to handle, position, move materials, and manipulate things.
* Ability to push, pull or lift up to 40 lbs
* Continuous repetitive motions.
* Work environment is fast paced. Occasionally work in hot, humid and noisy environments.
* Required to work extended hours, as needed.
#J-18808-Ljbffr