Bellperson- Part Time
Job in
Fort Worth, Tarrant County, Texas, 76102, USA
Listed on 2026-07-13
Listing for:
Omni Hotels & Resorts
Part Time
position Listed on 2026-07-13
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services, Hotel Front Desk, Front Desk/Receptionist
Job Description & How to Apply Below
Omni Fort Worth Hotel, 1300 Houston St, Fort Worth, Texas, United States of America
Job DescriptionPosted Thursday, April 16, 2026 at 5:00 AM
OverviewTo provide prompt, friendly luggage assistance to our guests in a professional and courteous manner.
Responsibilities- Use friendly and appropriate expressions when engaging guests.
- Be fully acquainted with the different points of interest.
- Assist in making reservations for restaurants and limousines for our guests; assist in airline ticket requests.
- Ensure the delivery of parcels, mail and special deliveries to guestrooms, executive offices or meeting rooms.
- Ensure that the public areas and bell closet are maintained, clean and tidy.
- Follow-up with guest complaints to ensure that any problems are resolved.
- Arrange special requests for guests including and not limited to flowers, rental cars, forwarding luggage, sight-seeing tours and advising of different quality local shopping areas.
- Utilize bell carts effectively and with caution.
- Ensure the floor is covered 100% of the time, including the Front Desk.
- Direct guests to the Front Desk or meeting rooms.
- Call taxis and/or shuttle for guests as needed.
- Assist, retrieve and load luggage for guests.
- Notify the Front Desk and Guest Services of VIP arrivals whenever possible.
- Engage in conversation with as many guests as possible.
- Attend all designated staff meetings and training sessions.
- Complete all tasks assigned by manager.
- Aid guests in locating other areas of the hotel (walk them to destination if possible).
- Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets.
- Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications.
- Must have strong communication, presentation, training and organizational skills
- Maintain a professional business appearance, attitude and performance
- Must be able to work a flexible schedule including weekends and holidays
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