Sheraton Worth - Front Desk Agent

Join Our Team as a Front Desk Agent! The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja.

If you love turning first impressions into lasting memories, this is your moment to shine.

• Guest Service Superstar:
  Bring warm vibes and top-tier service that make guests feel right ther it’s a quick question or a big request, you’re all about making their stay unforgettable.
• Communication Champ:
  Get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver:
  When challenges pop up, you think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel:
  Juggle reservations, check-ins, check-outs, and financial details—keeping everything organized and running like clockwork.

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Daily Pay – Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Sheraton Fort Worth Downtown Hotel has 429 custom-designed downtown Fort Worth accommodations featuring the Sheraton Signature Bed, 32 or 42 flat-panel HDTVs and complimentary basic high-speed Internet access in guest rooms. Guests can satisfy their dining needs at Sheraton Fort Worth Downtown Hotel. Satisfy cravings at The Chef’s Table located in the Sheraton Fort Worth Downtown Hotel. Offering the ultimate flexibility to accommodate diverse events, Sheraton Fort Worth Downtown Hotel is a home for all corporate meetings, conventions and special social events in downtown Fort Worth.