Event Team Member

BECOME A HAPPINESS AMBASSADOR ON THE MELT EVENTS TEAM

We serve happy ICE CREAM, one scoop at a time. We BELIEVE treats can change your day — and your day can change the world.

At MELT Ice Creams, our Events Team doesn’t just serve ice cream — they create the happiest 5 minutes of someone’s day and a memorable event. From weddings and corporate gatherings to school celebrations and festivals, we bring premium, scratch-made ice cream to life all across DFW.

If you love people, thrive in high-energy environments, and take pride in executing details with excellence — this role is for you.

Location: Based out of 685 John B Sias Memorial Parkway, Fort Worth, TX 76134

Service Area: Dallas-Fort Worth Metroplex

Pay: $17–21/hour (inclusive of tip share)

Schedule: Part-Time, Full-Time, or Seasonal (based on event calendar, select one when posting))

Hours: Flexible schedule required — includes evenings and weekends

At every event, you’ll help create:

• Elevated experiences for weddings, corporate clients, schools, and private parties
• Beautifully executed Happy Cart and Food Truck setups
• Smooth, stress-free service moments for hosts and guests
• A premium representation of the MELT brand outside of our Scoop Shops
• Joyful, polished, memorable customer interactions

You are not “just serving or scooping”

You are the face of MELT in the community.

• Follow detailed event sheets, pick and pack product for events
• Follow event timelines, directions and service agreements
• Arrive safely, on time and prepared for offsite events across DFW
• Set up and break down Happy Carts, booths, and food truck operations
• Scoop and serve ice cream efficiently while maintaining presentation standards
• Maintain strict product temperature control and food safety compliance

• Engage guests with warmth, energy, and professionalism
• Communicate clearly with event hosts, planners, and venue contacts
• Answer questions about flavors, ingredients, and our scratch-made process
• Maintain clean, organized, and visually appealing service areas

• Safely operate company vehicles and food truck
• Complete pre- and post-event vehicle checks and checklists
• Load and unload equipment and product safely (50+ lbs)
• Handle POS systems and card transactions accurately
• Problem-solve calmly and proactively in fast-paced environments

• Follow all MELT SOPs and food safety guidelines
• Keep equipment, carts, and trucks clean and event-ready
• Communicate clearly with the Events Lead and team members
• Take initiative and anticipate needs before they arise

Hospitality-Driven Mindset: You genuinely enjoy serving people and creating happy and memorable experiences.

Reliability & Professionalism: Events are time-sensitive and high-visibility. Your team must be able to count on you.

Adaptability: Outdoor events. Texas heat. Large crowds. Tight timelines. You remain steady and solutions-focused.

Physical Stamina: Able to stand for long periods, lift/push 50+ lbs, and work outdoors in varying weather conditions.

Strong Communication

Skills:

Clear, confident, and friendly interaction with guests and teammates.

Pep in Your Step: You move with urgency and purpose. You maximize every moment and bring positive energy to the team.

Valid Driver’s License: Must be 18+. Clean driving record required.

• Valid driver’s license with clean record
• Minimum Age requirement for this role is 18 years old
• Food Handler Certification (or willingness to obtain before start date)
• Availability for 15+ hours per week including evenings/weekends

• Previous food service or catering experience
• Experience driving larger vehicles or food trucks
• Experience working events, festivals, or high-volume environments
• Customer-facing roles requiring composure under pressure

• Competitive hourly pay: $16–20/hour (inclusive of tip share)
• Flexible scheduling based on event calendar
• Company-subsidized health, dental, and vision insurance for full-time team members averaging 30 hours per week or more
• Company-paid life…