Part Time - Overnight Valet/Concierge - Turtle Creek
Listed on 2026-09-13
-
Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep
- LOCATION:
Near Turtle Creek Park - SCHEDULE:
Part Time | Overnight shift:
Saturday and Sunday 7:00 pm to 7:00 am. - PAY RATE: $18 - $20 per hour.
* MUST HAVE A VALID DRIVER'S LICENCE*
Worth Ross Management Company (WRMC) is an award-winning leader in luxury multifamily and HOA management. We are known for delivering exceptional service,maintaining high standards, and creating welcoming communities where residents truly feel teams are the heart of our success, and we value professionalism, attention to detail, and a genuine commitment to service.
ABOUTTHE ROLE
The Valet / Concierge serves as a key point of contact for residents and guests, providinga high levelof service that reflects the quality and professionalism of a luxury residential community. This role combines valet services with front-facing concierge support, ensuring a welcoming, safe, and well-organized environment. As one of the first impressions of the property, this position requires strong customer service skills, professionalism, and attention to detail.
WHATYOU'LL DO
- Greet residents, guests, vendors, and contractors in a courteous, professional, and service-oriented manner.
- Provide valet services, includingsafelyparking and retrievingresidentand guest vehicles.
- Verify authorization of visitors and direct individuals to appropriate areasof the building.
- Answer incoming phone calls using professional telephone etiquette andrelaymessages promptly.
- Coordinate and manage deliveries in accordance with property procedures.
- Maintainaccuratesecurity, service, and access logs.
- Safeguard and properly manage keys and access items issued during shifts.
- Monitor the lobby, entry areas, and common spaces to ensure safety, cleanliness, and order.
- Understand and follow building safety and emergency procedures, reporting incidents or concernsimmediatelyto management.
- Maintain a professional appearance at all times, whether wearing a provided uniform or approved professional attire.
- Build positive, respectful relationships with residents, guests, vendors, and fellow team members.
- High school diploma or equivalent required.
- Prior experience in hospitality, luxury residential, concierge, or customer service roles preferred.
- Must have a valid driver's license.
- A strong customer service mindset with a hospitality-focused approach.
- Prior experience in valet, hospitality, luxury residential, hotel, or customer-facing roles is preferred.
- A valid driver's license with a clean driving record and the ability to safelyoperatevarious vehicle types.
- Professional communication skills, both in person and over the phone.
- Reliability, discretion, and the ability to handle sensitive situations professionally.
- A neat, polished appearance and pride inrepresentinga luxury community.
- Ability to meet pre-employment requirements, including background screening and drug testing,in accordance with applicable laws.
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