Night Auditor - Courtyard Marriott Fort Worth at Alliance

Position: Night Auditor - Courtyard by Marriott Fort Worth at Alliance

Why Work at Courtyard Fort Worth at Alliance Town Center? At Courtyard Fort Worth at Alliance we bring modern comfort, genuine hospitality, and Texas warmth together in one of Fort Worth’s fastest-growing areas. Located near the Alliance business district, shopping, dining, and local attractions, our hotel offers a welcoming environment for both business and leisure travelers. Curators at Courtyard Fort Worth Alliance enjoy being part of a supportive, guest-focused team where every stay is an opportunity to create meaningful moments and deliver hospitality with heart.
DEPARTMENT: Front Office / Rooms Division
REPORTS TO: Front Office Manager / Director of Rooms
STATUS: Non-Exempt
Position Summary

• Perform nightly audit procedures, ensuring accurate reconciliation of daily financial transactions and reports.
• Balance and close daily revenue including room charges, taxes, and payments in accordance with hotel policies.
• Prepare and distribute daily audit reports for management review.
• Perform all front desk agent duties during overnight hours, including guest check-in and check-out.
• Serve as the primary overnight point of contact for guest requests, concerns, and service recovery.
• Communicate professionally with guests to address overnight needs, inquiries, or concerns with discretion and care.
• Monitor lobby activity and maintain a secure, quiet, and welcoming overnight environment.
• Conduct scheduled overnight property walks to ensure safety, cleanliness, and operational readiness.
• Coordinate with housekeeping, maintenance, security, and bell services as needed during overnight hours.
• Ensure timely delivery of guest amenities, special requests, and service recovery items when applicable.
• Respond to emergency situations following established safety and security procedures.
• Maintain accurate guest records and ensure confidentiality of guest and financial information.
• Verify room status, availability, and rates in coordination with Front Office and Revenue teams.
• Maintain a clean, organized, and professional front desk and lobby area.
• Prepare the front desk and lobby for the morning shift.
• Adhere to all health, safety, security, and privacy procedures.

Additional tasks and responsibilities may be assigned at the discretion of management. Furthermore, tasks and responsibilities may be added or revised based on business volume and the need for the work to be completed at the present time.
Knowledge, Skills & Abilities

• Prior front desk or night audit experience in a luxury or boutique hotel preferred.
• Strong attention to detail and accuracy in financial and audit functions.
• Excellent verbal and written communication skills.
• Ability to work independently and make sound decisions overnight.
• Strong organizational, time management, and problem-solving skills.
• Proficiency with property management systems and basic accounting functions.
• Professional demeanor and ability to remain calm in overnight or emergency situations.
• Ability to multitask while maintaining service standards.
• Flexibility to work overnight shifts, weekends, and holidays.

PHYSICAL DEMANDS

• Ability to stand for extended periods.
• Ability to sit, bend, reach, and move throughout the property as needed.
• Ability to operate computers, phones, and standard office equipment.
• Ability to conduct overnight property walks.
• Must wear required personal protective equipment per job responsibilities.

This job description is not intended to create a contract of employment. Employment with the Company is at-will and may be terminated by either the Company or the employee at any time, with or without cause or notice, in accordance with applicable law.#J-18808-Ljbffr