Worker's Assistant

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Workers Compensation Assistant

Onsite

Bureau of Engraving & Printing
9000 Blue Mound Rd, Ft. Worth, TX 76131

At APV, we are more than a technology company; we are a mission‑driven powerhouse transforming organizations through advanced technology and human ingenuity. Our expertise spans AI/ML, data architecture, low‑code/no‑code development, Agile Dev Sec Ops , and cloud services, delivering scalable and meaningful solutions. In our Emerging Technology Lab, innovation drives progress. Our teams create intelligent chatbots, AI‑powered assistants, robotic process automation (RPA), essay graders, and data analytics platforms.

Since 2007, we have partnered with federal and state agencies to deliver IT, training, and consulting solutions that achieve mission‑critical outcomes. Built on accountability, integrity, and quality, we go beyond expectations.

We are seeking a Workers Compensation Assistant to support the Bureau of Engraving and Printing (BEP) and its efforts to meet the Department of Labor (DOL) Office of Workers Compensation Programs (OWCP) requirements. This position will report to the Workers Compensation Site Lead.

• Assist with all aspects of workers compensation claims, from initial report to closure.
• Coordinate with employees, healthcare providers, and insurance carriers to process claims efficiently and effectively.
• Assist with the timely filing of claims and follow up on claim status.
• Support compliance with federal, state, and local workers compensation laws and regulations.
• Prepare and submit required documentation and reports to regulatory agencies.
• Monitor changes in legislation and update policies and procedures accordingly.
• Provide guidance and support to employees regarding the workers compensation process.
• Communicate effectively with injured employees, explaining their rights, benefits, and the claims process.
• Coordinate return‑to‑work programs and accommodations for employees recovering from work‑related injuries.
• Work closely with HR, safety, and management teams to address workplace safety concerns and prevent injuries.
• Partner with external vendors, including insurance carriers and medical providers, to facilitate claims management.
• Assist with regular reviews and audits of workers compensation cases to identify trends and recommend improvements.
• Assist with the development and delivery of training programs for employees and managers on workers compensation policies and procedures.
• Promote awareness of workplace safety and injury prevention strategies.
• Provide updates and guidance on workers compensation issues to HR and management teams.
• Maintain accurate and confidential records of all workers compensation claims and related documentation.
• Ensure proper documentation of all communications, decisions, and actions taken during the claims process.
• Prepare and maintain detailed reports and analysis on workers compensation claims and costs.

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Minimum of 3 years of experience in workers compensation management or a related field.

• In‑depth knowledge of workers compensation laws and regulations.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Ability to handle sensitive information with discretion and maintain confidentiality.
• Proficiency in Microsoft Office Suite and HRIS systems.
• Strong analytical and problem‑solving abilities.

• Attention to Detail – Ability to manage multiple claims accurately and efficiently.
• Empathy – Sensitivity and understanding in dealing with injured employees.
• Communication – Clear and effective communication skills for interacting with employees, management, and external partners.
• Analytical Thinking – Ability to analyze claims data and identify trends and improvement opportunities.
• Adaptability – Flexibility to adjust to changes in legislation and company policies.
• Client Orientation – Commitment to providing excellent service and support to employees and stakeholders.

APV is an Equal Employment Opportunity employer. All qualified applicants are considered without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.