Manager, Employee Relations Investigations

Manager, Employee Relations Investigations – Posting

Start Date:

3/10/26

Location
: DFW Headquarters Building 8 (DFW‑SV08)

Cities
:
Fort Worth – TX
Requisition : 84266

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life.

Feel free to enrich both your personal and work life and hop on board!

• Within the People organization, Global HR Investigations serves to make culture a competitive advantage across the journey at American.
• We help ensure that every team member has a voice, feels heard, valued, and included. We listen to our team members and each other, connect insights to action and bridge gaps across teams through our core leadership attributes of care, collaboration, development, results, and future.
• Efficient communication, collaboration, and project management is critical to our operating model as this role brings teams together, drives prioritization and facilitates better decision making within and across People, Legal, Labor, and work groups.

This list is intended to reflect the current job but there may be additional essential functions (and certainly non‑essential job functions) that are not referenced Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Lead a team of investigators by serving as a trainer, mentor, and advisor on harassment, discrimination, and other complex HR investigations to ensure development of capabilities and adherence to best practices.
• Supervise investigators toward the goal of conducting fair, consistent, and timely internal investigations; serve as advisor on planning, strategy, and approach for difficult investigations; conduct substantive reviews to quality check investigatory work product.
• Lead new space for strategy, design, and delivery within our Global People Partners, connecting insights to action for the overall work environment through analyzed data trends.
• Leverage HR expertise to manage project deliverables across work streams with thoughtful, proactive planning, effective communication and collaboration, innovation and follow up.
• Support investigations process and provide recommendations with care and accountability.
• Constantly seek to improve and make things better – partner with various groups to leverage quantitative/qualitative insights, assess and measure, identify gaps and drive solutions.
• Develop relationships with Labor, Legal, and our People Business Partners.
• Partner with our Diversity Equity and Inclusion team, as well as Learning and Development to enhance trainings for team members when it comes to key learnings and updates.
• Collaborate with other HR and business leaders to improve employee relations processes and support other efforts that impact the overall team member experience.

Minimum Qualifications – Education & Prior Job Experience

• Bachelor's or master’s degree in human resources, organizational behavior, legal, or related field
• 5+ years of relevant work experience in Human Resources, Employment Law, Compliance and/or Investigations
• 3–5 years supervisory / management experience or equivalent
• Familiar with state and federal employment laws including but not limited to: FMLA, ADA, FLSA, NLRB, Title VII
• Ability to travel 25% of the time

Preferred Qualifications – Education & Prior Job Experience

• Juris Doctorate/Law Degree or MBA
• Experience in HR, serving as a strategic business partner and driving critical employee relations/ethics/compliance functions such as investigations
• Proven ability to bring HR expertise to effectively facilitate large group discussion with capability and confidence.
• Previous aviation experience
• HR certification (PHR, SPHR, SHRM‑CP, SHRM‑SCP)
• Experience working globally
• Investigative/interview…