Associate HR Business Partner

About Carrot:

Carrot is the leading global fertility and family care platform, built on intelligent care orchestration: the right clinical guidance, at the right moment, in the context of each member’s life. More than a thousand multinational employers, health plans, and health systems trust Carrot to support millions of members across 195 countries – from pre-pregnancy through menopause and major life moments in between.

Carrot's comprehensive clinical program delivers industry-leading cost savings for plan sponsors and award-winning experiences and improved outcomes for millions of people worldwide. Carrot is widely regarded as a defining force in healthcare innovation as a recipient of several top-tier awards, including Fast Company's "Most Innovative Companies" and CNBC's '100 Barrier Breaking Startups'. The company is regularly cited by leading global outlets — including The Economist, Bloomberg, The Wall Street Journal, NPR, ABC News, and Harvard Business Review — as a leading voice on digital health, the future of work, and family health.

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The Opportunity

Carrot is hiring an Associate HR Business Partner to provide operational, front-line HR support across all business units in close alignment with our Strategic HRBPs. As the primary point of contact for core HR intake and manager inquiries, you will manage a wide range of talent activities, including employee relations, performance management, manager coaching, and program execution.

Serving as a key liaison with People Ops, you will drive daily resolution on people matters while using Strategic HRBPs as sounding boards and escalation points for higher-complexity issues.

This role is built for a rising HR professional ready to scale their impact. By gaining exposure to all business units and learning directly from Strategic HRBPs & leaders, you will build the foundation needed to step into a full HRBP role within 1-2 years, complete with direct ownership of a dedicated business unit.

What You’ll Own

In this role, you will:

• Serve as the primary HR intake point across all business units, addressing daily questions on HR policies, programs, and general people matters
• Coach managers on performance feedback, documentation, recognition, and routine team management conversations
• Support employee lifecycle activities, including onboarding, internal mobility, and exits, in partnership with HR Operations and Talent Acquisition
• Assist in triaging and documenting employee relations matters, escalating more complex issues to the HRBPs as appropriate
• Support managers in navigating attendance, conduct, and performance concerns while maintaining thorough, compliant documentation in partnership with People leadership and Legal
• Act as the primary bridge between business units and central People Ops to ensure seamless rollout and execution of core HR initiatives
• Drive support of company-wide people programs, including performance evaluations, calibrations, engagement surveys, and annual compensation reviews
• Use People data such as headcount, attrition, and engagement trends to support insights, action planning, and continuous process improvement

What Success Looks Like

In your first 12–18 months, you will have:

• Established yourself as the trusted first point of contact for manager and employee HR questions across all business units
• Independently resolved the majority of day-to-day people matters, with clear and consistent escalation of complex issues to Strategic HRBPs
• Built compliant, well-documented employee relations practices in partnership with People leadership and Legal
• Supported key people projects and programs
• Improved at least one core HR process using People data, measurably enhancing the manager and employee experience

About You

You likely have:

• A Bachelor's degree or equivalent practical experience
• 4+ years of HR experience, including supporting managers in an HR generalist or HRBP-support capacity
• Foundational knowledge of employee relations, performance management, coaching, and HR operations
• Strong relationship-building and communication skills
• High attention to detail and comfort working with HR systems and data
• Knowledge of U.S. employment laws…