Corporate Soul Coordinator

Job Description:

This Is How We Fly At JSX, we’re not just a lifestyle carrier – we’re a lifestyle employer. Here, entrepreneurship meets determination, and excellence is our standard. We believe that the journey is just as important as the destination, and every day, we strive to create a Joyful, Simple eXperience for our Customers. Join us, and find your runway to growth, innovation, and success.

The Corporate Soul Coordinator is a key member of our Human Resources team, providing hands-on support across HR operations, HR Business Partner functions, benefits, and HR technology. You’ll help ensure the processes behind the Crew member experience are accurate, compliant, organized, and executed consistently. You’ll support Crew members from onboarding through separation, maintain critical employee records, assist with benefits and compliance activities, and help troubleshoot everyday HR questions.

This is an ideal opportunity for a detail-oriented HR professional who enjoys variety, takes ownership of the details, and wants exposure to multiple areas of Human Resources.

This is an in-office position based at JSX Headquarters in Dallas, TX. Applicants must reside in the DFW Metroplex at the time of application in order to be considered, as relocation is not available for this role.

• Coordinate and launch new-hire onboarding activities and ensure required employment documentation is collected and processed on time.
• Complete I-9 verification and reverification in accordance with federal requirements.
• Maintain Crew member records and documentation following orientation and throughout the employee lifecycle.
• Coordinate administrative processes for voluntary and involuntary separations, including supporting the recovery of company-issued equipment and access credentials.
• Respond to initial unemployment inquiries from state agencies and route matters appropriately.
• Assist with documentation related to employee investigations, corrective actions, and other employee relations matters.
• Support workers’ compensation case administration and related documentation.
• Maintain accurate and organized electronic personnel records by uploading, filing, and updating documents within the HRIS.
• Assist with legal documentation and HR-related compliance activities.
• Respond to inquiries submitted through the Corporate Soul inbox and Workday, resolving routine questions and routing more complex matters to the appropriate HR partner.
• Support administration of Crew member benefits programs and wellness initiatives.
• Track intermittent leave and support the Tuition Reimbursement Program.
• Provide administrative and Crew member support during Annual Open Enrollment.
• Review HR transactions and employee data for accuracy and completeness.
• Conduct periodic audits of HR processes, documentation, and compliance requirements.
• Maintain HR metrics and reporting, including exit interview trends and workforce analytics.
• Troubleshoot basic Workday questions and partner with HR Technology on escalated system issues.

Build a Broad HR Foundation:
Gain hands-on exposure to HR operations, benefits, employee relations, compliance, reporting, and HR technology.

Support Every Stage of the Crew member Journey:
Your work will directly support Crew members from their first day through important moments throughout their JSX career.

Become a Trusted Resource:
Serve as an accessible first point of contact and help Crew members navigate everyday HR questions and processes.

Work Across the Business:
Partner with HR professionals, leaders, and Crew members throughout JSX while developing a well-rounded understanding of the organization.

Make the Details Matter:
Your accuracy, organization, and follow-through will help ensure critical HR processes remain compliant, efficient, and Crew member-friendly.

• Detail-Oriented:
  You understand that accuracy matters when working with employee records, benefits, compliance documentation, and HR systems.
• Organized:
  You can balance multiple requests, deadlines, and administrative processes without losing track of the details.
• Service-Minded:
  You…