Coordinator, Employee Relations

Title

Coordinator, Employee Relations

DT Human Resources

TCCD District Offices

APT
- Administrative

FT
- Regular

No

Monthly

Starting Pay - 70,400.00;
Commensurate with education and experience

Monday
- Friday 8:00am – 5:00pm. Flexibility is required, as occasional evening and weekend hours may be necessary based on department needs

This position is not eligible for remote work

This role is responsible for supporting the management of employee relations by triaging complaints, maintaining accurate documentation, coordinating background checks, and preparing reports. This role collaborates with departments to ensure compliance with organizational policies and fosters a positive workplace culture through the implementation of employee relations initiatives.

Essential Performance Requirements*

• Serves as the initial point of contact for employee complaints,concerns, and inquiries, including those received through designated communication channels
• Provides timely acknowledgments and maintains comprehensive documentation of inquiries for tracking and reporting purposes
• Prioritizes incoming communications effectively to ensure accurate categorization and promptly refers to the appropriate team member for resolution
• Supports case management processes by organizing and maintaining accurate and confidential documentation
• Collaborates with relevant departments to conduct internal background checks for promotional, transfer, and rehi reapplicants
• Responds to inquiries regarding policies, procedures, programs,and compliance matters with accuracy and efficiency
• Provides backup support for Performance Management and Leave Administration functions and assists with key departmental processes, including grievances and appeal hearings
• Collects, analyzes, and compiles departmental metrics to identify trends, support data-driven decision-making, and enhance reporting for leadership
• Manages work assignments to ensure the accurate and timely completion, tracking, and reporting of employee relations issues to department leadership and leverages interpersonal skills, critical thinking, and sound judgment when addressing employee relations issues with leaders, faculty, and staff

• Maintains a professional appearance and provides a positive imageand cultivates strong rapport with customers and internal and external stakeholders
• Attends the workplace regularly, reports to work punctually and follows a work schedule to keep up with the demands of the worksite
• Completes all required training and professional development sessions sponsored by Tarrant County College (TCC) as appropriate for the role
• Supports the mission, values, goals, and principles of the College

• Works under the general supervision of the Director of Employee Relations

The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment tothe position. The job description does not constitute an employment agreement between the employer and employee and is subject tochange by the employer as the needs of the employer and requirements of the job change.

Bachelor’s degree and three (3) years of working experience in Human Resources or related field, or equivalent combination of education and related experienced

• Degree in Human Resources, management, or related field
• At least one (1) year's working experience in higher education related to the…