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HelpDesk/Support IT Support

IT Helpdesk Associate: Tier I Troubleshooting & Support

Job in Fort Worth, Tarrant County, Texas, 76102, USA
Listing for: TriQuest Technologies, Inc.
Full Time position
Listed on 2026-02-16
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A prominent IT service firm in Fort Worth, Texas is seeking a Tier I Technician to join their Support Desk. This entry-level role emphasizes customer service excellence and requires strong troubleshooting skills. Responsibilities include initial ticket triage and providing timely solutions to end-users. Candidates must possess a Bachelor's degree and are required to obtain CompTIA A+ Certification within 90 days.

The position offers a comprehensive benefits package, a commitment to career development, and a collaborative work environment.
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Position Requirements
10+ Years work experience
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