Enterprise Architect

C1: 1 Contact, 1 Connection, 1 Choice

C1 is the foremost, single‑source provider of advanced communications and data technology for business. That means if it’s digital, we connect our customers to it—from phone systems and hardware to computer networks, application development, managed solutions, and more. We’re 100% passionate about designing, implementing, managing, and supporting our customers’ every need from end to end so they can focus on what they do best.

C1 is the foremost, single‑source provider of advanced communications and data technology for business. That means if it’s digital, we connect our customers to it—from phone systems and hardware to computer networks, application development, managed solutions, and more. We’re 100% passionate about designing, implementing, managing, and supporting our customers’ every need from end to end so they can focus on what they do best.

The Enterprise Architect serves as a senior technical leader and trusted advisor, responsible for aligning enterprise technology strategies with business objectives. This role partners closely with customers, business leaders, and internal teams to design scalable, secure, and innovative architectures that drive transformation, improve operational efficiency, and deliver measurable business value.

Leveraging deep expertise in Collaboration, CX, Enterprise Networking, Cybersecurity, Infrastructure, and Artificial Intelligence (AI) concepts, the Enterprise Architect develops forward‑looking technology strategies and solution designs that address complex business challenges. This includes identifying opportunities where intelligent automation, analytics, and emerging technologies can enhance decision‑making, optimize operations, and improve customer and employee experiences.

• Develops and advises on enterprise architecture models
• Aligns technology initiatives with business objectives/experiences
• Advises on technology trends and innovations
• Validates solution discovery requirements and aligns them to customer outcomes/experience
• Presents C1’s entire portfolio and C1 (Converge One) “Human Experience” story
• Collaborates closely with key customers and maintains key technical relationships with customers
• Collaborates closely with Account Executives, forming synergistic partnerships that ensures a unified approach to customer needs, from solution crafting to account management
• Leads technical teams (Design Engineers, Solution Architects, Chief Advisors, Delivery Engineers, Project Managers and Managed Services engineers)
• Oversees and responsible for the whole sales cycle, serving deals from discovery through project execution and supporting adoption in partnership with Services, PM and Lifecycle teams
• Acts as the main orchestrator behind any major deal, ensuring that all elements of the deal from initial customer requirements to final implementation plans are seamlessly integrated
• Interacts directly with key customers, virtually and preferably in‑person, to build relationships, lead projects (pre‑Sales, Post‑sales, and Managed Services) and ensure C1 success
• Maintains ongoing engagement with customers who consume managed services, ensuring that their evolving needs are consistently met and that our solution continues to align with their long‑term objectives
• Remains connected to assigned customers, including between projects

Accustomed to working in a virtual office environment

• Extensive experience in enterprise‑level projects
• Strong strategic thinking and leadership skills
• Ability to relate to customers’ needs and show understanding and insight
• Ability to function as a trusted advisor and build long‑lasting trustworthy relationships with customers
• Demonstrates comprehensive technical abilities across various domains and across numerous services models (pre‑sales, Delivery and Managed)
• Deep understanding of enterprise architecture frameworks, cloud computing, Collaboration, and Infrastructure design
• Ability to work independently with minimal direction providing accurate solution architecture for…