LEAD Techno-Functional Specialist; SAP Basis Job Fort Worth area,Texas USA,IT/Tech

Position: LEAD TECHNO-FUNCTIONAL SPECIALIST (SAP Basis)

The Lead Techno-Functional Specialist is responsible for the planning, architecture, development, maintenance, and support of complex SAP enterprise solutions delivered via on-premise or cloud-based. The incumbent is responsible for applying programming standards and best practices; providing architectural guidance, technical guidance, and programming; aiding in planning for the lifecycle of software packages; participating in full cycle testing; and deploying applications. Responsible for adhering to Software Development Life Cycle (SDLC) best practices, change control policies, and service level agreement (SLA) compliance.

Keeps current on legal and technical issues that impact the County. This position normally supervises the work of others.

Responsibilities

Optimizes, monitors, and configures SAP environments in line with business requirements.

Manages landscape synchronization activities such as system clone and refresh activities.

Leads employees, co-workers, and contractors in work-related duties including scheduling activities within different functional areas in support of keeping the SAP systems available 24/7.

Communicates with end-users and third-party vendors to obtain requirements for projects and application updates for major/complex applications.

Leads the design, programming (development), maintenance and execution of testing of new and changed functionality for complex/major applications.

Writes advanced programs for complex specific applications and designs special reports and forms as requested by various County departments in compliance with County and IT department policy and procedures.

Leads the effort of actively partnering with business units to identify improvements that will increase efficiency of the systems.

Provides second-level end-user support including direct interaction with users when necessary to troubleshoot and document issues and resolutions.

Conducts statistical reporting to management relating to application performance, usability and upgrade requirements to properly support County departments.

Manages interfaces and associated error logs and governs over job scheduling to ensure integrity of their execution.

Maintains business process procedures in conjunction with the process owners.

Resolves Request/Incident tickets from users and provides telephone and onsite technical support to troubleshoot and fix the most complex customer department end-user problems.

Creates Request/Incident tickets from users and generates Requests for Change to the production environment to troubleshoot and fix the most complex customer department end-user problems.

Works closely with vendors to resolve issues and manage deployments.

Analyzes and resolves the most complex application and data problems.

Maintains up-to-date knowledge on developing solutions in both an on-premise environment as well as a cloud based environment.

Performs all other related duties as required.

NOTE

You must fill out the work history and education sections of application to show you have years of experience/education as required by hiring department or be disqualified.

Bachelor’s degree + Four (4) years of experience in information technology including experience or training in systems analysis, design and computer programming.
~OR~ Associate's degree + Five (6) full time years of business operations and business-related application experience required.
~OR~ High School Diploma or GED + Seven (8) full time years of business operations and business-related application experience required.
Prior technical or functional lead experience desired.
SAP certification is a plus.
Must have a valid and current driver license.
Driving may be required.
Core experience working with SAP ECC environments, PI, SAP BW, SAP HANA, Solution Manager, SAP Business Technology Platform, SAP Cloud solutions, and the interconnectivity of SAP technologies. SAP S4 HANA experience a plus.
SAP Optical Archiving and Archiving experience a plus.
Licensure or certification not required but considered a plus.
Strong ability to meet service level agreements and project deadlines.
Developed expertise in procedures and programming standards for SAP…


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