Desktop Support Technician

ATCO Rubber Products, Inc
- Fort Worth, 7101 Atco Drive, Fort Worth, Texas, United States of America

Posted Monday, February 9, 2026 at 7:00 AM | Expires Saturday, March 21, 2026 at 5:59 AM

ATCO Rubber Products Inc. is currently hiring a part‑time Desktop Support Technician who will be responsible for providing technical and application assistance to end users across multiple site locations. This includes maintaining, configuring, installing, and troubleshooting company hardware and software through the company helpdesk system. A successful candidate will exhibit exceptional communication and problem‑solving skills. An ability to grow and work within a team is necessary!

You will report to the IT Manager who will aid when needed and provide additional training and professional development.

• Provide technical support to end users on basic software/hardware issues in person or over the phone.
• PC and User Administration
• Provide quick responses to helpdesk tickets, which may include PC hardware or software issues, printer problems, and PC network connectivity issues in person or over the phone.
• Perform hardware maintenance on desktops, printers, projectors, mobile devices, and other networked hardware.
• Provision of new workstations and laptops.
• Maintain current patching with Microsoft and third‑party applications within the company guidelines.

• Strong knowledge of Windows PC operating systems (Windows 10 & Windows 11) and Dell/Cisco network environments.
• Must demonstrate strong problem‑solving skills and be able to communicate effectively with non‑technical users and IT team members.
• Intermediate knowledge of Microsoft Office applications.
• Intermediate knowledge of PC hardware component replacement
• Ability to troubleshoot basic TCP / IP networking issues.

This position has no supervisory responsibilities

This is a part‑time position working up to 20 hours per week, Monday-Friday, 8:00AM – 5:00PM; schedule to be determined by Manager.

Hourly

Part-Time

No travel is expected for this position

• Desktop support role: 2 years (required)
• Software troubleshooting: 1 year (preferred)
• Working towards Associate’s degree in Information Systems or Computer Science or higher preferred

Must provide proof of eligibility to work in the U.S.

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities and activities may change at any time with or without notice.

$18.00 - $23.00 per hour

Mueller Industries Companies provide equal opportunity in employment to all employees and applicants for employment. No person is to be discriminated against in employment because of race, sex, age, national origin, color, religion, disability, handicap or veteran status, sexual orientation, gender identity, and any other basis as may be specified by applicable federal, state, or local laws.