Technical Support Engineer​/Fort Worth​/Onsite

This is a full-time Technical Support Engineer opportunity based in Fort Worth, TX with a rapidly growing Agritech company focused on IoT-based water monitoring solutions for livestock ranchers. This role blends hands‑on hardware troubleshooting with software and connectivity support, working across IoT devices that leverage cellular and satellite networks to deliver real‑time data.

This is not your typical support role — it’s very hands‑on and ideal for someone who enjoys working with physical devices, electrical systems, and real‑world problem solving. You’ll be a key part of the U.S. team, collaborating directly with engineering and R&D, and helping shape how the product evolves in a growing market. If you like figuring things out, working independently, and getting exposure to both hardware and software in a startup‑style environment, this is a strong opportunity for growth and ownership.

• Experience in technical support, field service, or a similar hands‑on role
• Strong troubleshooting skills across hardware and software environments
• Experience with IoT devices, mobile technologies, or connected systems
• Ability to read and interpret electrical schematics
• Familiarity with electrical systems (120v, 220v, 240v, 480v, relays, contractors)
• Strong communication skills and ability to work cross‑functionally
• Ability to work independently in a fast‑paced environment

• Background in electronics or electrical engineering/technology
• Experience soldering or working with physical hardware components
• Exposure to cellular or satellite‑based systems
• Prior experience in agriculture, industrial, or field‑based environments
• Experience working in a startup or small team setting

• 30% IoT Devices & Hardware Troubleshooting
• 25% Electrical Systems & Diagnostics
• 20% Connectivity (Cellular/Satellite)
• 15% Software & Mobile App Support
• 10% Internal IT & Documentation

• 60% Hands On
• 10% Management Duties
• 30% Team Collaboration

• Bonus eligible

• Medical, Dental, and Vision Insurance
• Vacation Time
• Stock Options

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

Posted By:
Isabella Sweet