AI Engineer — Workplace AI

Role Summary

Vanguard is investing in an enterprise Workplace AI capability that puts agentic, generative, and assistive AI into the daily flow of every crew member. We are building this capability primarily on the Microsoft 365 ecosystem — Microsoft 365 Copilot, Copilot Studio, Azure AI Foundry, and Power Platform — and integrating with the broader Vanguard data, identity, and security stack.

We are hiring a hands‑on AI Engineer to drive the implementation of this capability. This is a builder's role, not an architect‑only role. The market for “AI Architects” is still immature — true architects today sit at the hyperscalers and ISVs who are building the underlying tools. Vanguard, as a sophisticated consumer of those tools, needs an engineer who can pick up Copilot Studio, Foundry, Power Automate, and the Microsoft Graph and ship working agents and integrations against them, while staying current on how AWS Bedrock, Amazon Q, Google Vertex AI, and Agentspace are evolving so we can bring the best ideas back into our M365 implementation.

You will partner closely with our Workplace AI Engineer on agent governance, environment strategy, and Copilot Studio operations; with our Technical Project Manager on program delivery, champions enablement, and change management; and with our Cloud Domain Architect on platform alignment. You will be a core member of the emerging Workplace AI Fusion Team.

• Design, build, test, and deploy custom agents, plugins, and connectors in Microsoft Copilot Studio and Azure AI Foundry, integrated with M365 Copilot, Teams, Outlook, and SharePoint.

• Build automation and orchestration in Power Automate and Power Platform, including custom connectors to Vanguard data sources (Confluence, Jira, Service Now, internal APIs).

• Implement retrieval, grounding, and indexing patterns against SharePoint, Microsoft Graph, and approved third‑party data sources.

• Prototype and product ionize agents that automate high‑value crew workflows; iterate based on telemetry and user feedback.

• Stay current on AWS Bedrock / Amazon Q / Strands / Agents for Bedrock and Google Vertex AI / Agentspace / ADK agent‑building patterns, and translate applicable ideas into our Microsoft implementation.

• Evaluate emerging frameworks (Lang Chain, Lang Graph, Semantic Kernel, Auto Gen, MCP) and recommend where they fit — or don't fit — within Vanguard's M365‑first strategy.

• Bring an opinion. We expect this engineer to challenge the Microsoft default when a better pattern exists elsewhere, and to defend the Microsoft choice when it is the right one.

• Partner with the Workplace AI Engineer and Information Security to implement AI governance controls: data protection (Purview, MIP, Digital Guardian/DLP), model access controls, prompt and output logging, and agent lifecycle approvals.

• Implement and operate Power Platform environment strategy (default, managed, dev/test/prod separation, DLP policies, capacity management).

• Design IAM and least‑privilege patterns for agent identities (Entra app registrations, managed identities, service principals, OKTA federation).

• Build dashboards and telemetry for agent usage, latency, accuracy, cost, and policy violations using Log Analytics, Sentinel, Defender for Cloud Apps, and Power BI.

• Define and operate the on‑call model for production agents in partnership with Tier 3 Engineering.

• Drive root‑cause analysis for agent incidents and feed lessons back into platform standards.

• Integrate Copilot and custom agents with Vanguard knowledge sources — Confluence, Jira, Service Now, SharePoint, Exchange, Teams, One Drive — using approved connectors and Graph APIs.

• Work with Identity engineering to align agent authentication with Entra
  
  ID and OKTA.

• Coordinate with Data, Cloud, and Security domain teams on third‑party data integration patterns.

• Serve as Tier 3 escalation for complex Copilot Studio, Foundry, and Power Platform issues.

• Provide deep technical consultation to Workplace Engineering and partner teams adopting agents.

• Build reusable…