Reliability Analyst

Optomi, in partnership with one of our premier clients, is seeking an Reliability & Observability Analyst I to support 24/7 HPC data center operations. This role is ideal for early-career professionals looking to grow into Site Reliability Engineering, Infrastructure Operations, or Platform Engineering paths while gaining hands-on experience in observability, incident analysis, operational automation, and AIOps-enabled environments.

The ideal candidate will bring a strong reliability mindset, foundational Linux and networking knowledge, and experience working within production infrastructure or operations environments.

• Working within a cutting-edge HPC and data center operations environment powered by renewable energy!
• Gaining hands-on exposure to observability, AIOps, reliability engineering, and operational automation!
• Collaborating closely with IOC, infrastructure, and engineering teams in a highly technical environment!
• Clear growth path into SRE, Platform Engineering, or Infrastructure Operations roles!
• Exposure to enterprise observability tooling, incident analysis, and reliability initiatives!

• 1–3 years of experience in IOC, NOC, technical operations, systems analysis, or SRE-adjacent environments.
• Exposure to 24/7 production infrastructure, cloud, or data center operations environments.
• Foundational understanding of SRE concepts including MTTR, MTTD, service health, and incident management lifecycle.
• Working knowledge of Linux systems, networking fundamentals, and infrastructure dependencies.
• Experience working with logs, metrics, dashboards, and alerting systems.
• Familiarity with observability platforms such as Splunk, Datadog, Prometheus, or similar tools.
• Understanding of alert quality analysis, event correlation, anomaly detection, and monitoring gap identification.
• Ability to review automation artifacts such as Python, Bash, or configuration-based workflows.
• Strong analytical, troubleshooting, and communication skills with attention to operational detail.

• Analyze incident data, operational signals, and system behaviors across infrastructure and data center environments.
• Identify alerting gaps, false positives, delayed detections, and monitoring improvement opportunities.
• Support continuous improvement initiatives for observability, reliability, and operational reporting.
• Validate incident, ticketing, and operational data for accuracy and reporting integrity.
• Review outputs from AIOps and automation platforms including anomaly detection and event correlation systems.
• Assist with alert routing, enrichment, suppression testing, and observability automation efforts.
• Produce SLA/KPI dashboards, reliability reporting, and operational insights for engineering and leadership teams.
• Contribute to operational documentation, runbooks, and reliability-focused process improvements.
• Partner cross-functionally with IOC, operations, and engineering teams to support platform stability and incident response.
• Operate within established IOC processes while progressively developing deeper SRE and infrastructure operations expertise.