Manager, Business Solutions

Benefits

• Hybrid Work Options
• Award-Winning Culture
• Generous Personal Time Off (PTO)
• 14-Weeks of 100% Paid Leave for New Parents (Adoption Included)
• Monthly Gym Membership Reimbursement OR Gym Equipment Reimbursement
• Benefits Eligibility Effective Day One
• 401K with Employer Match
• Tuition Reimbursement After One Year of Service
• Fertility Assistance Program
• Four-Week Company-Paid Sabbatical Eligibility After Five Years of Service

The Senior Consultant, Cloud Innovation is a forward-deployed cloud innovation consultant who partners with internal stakeholders to identify high-value opportunities where cloud-native technology can improve service delivery, internal operations, and customer outcomes. This role leads discovery, solution scoping, and rapid experimentation (POCs/prototypes), then helps transition validated solutions into production-ready implementations or informs the roadmap for Ryan’s commercial product offerings. This position is hands-on and delivery-oriented, blending cloud architecture, application development, Fin Ops awareness, and lightweight project leadership to deliver measurable business value.

• Coordinates resources, timelines, budgets, and delivery plans for a portfolio of cloud innovation initiatives (POCs, pilots, and scaled implementations) to ensure alignment with enterprise strategy and the ideation lifecycle.
• Drives end-to-end execution using agile practices (backlog, sprints, demos, retros) and maintains clear status reporting, dependencies, and delivery artifacts.
• Manages project issues, risks, and tradeoffs (scope, security, cost, time) and escalates to stakeholders with clarity, timeliness, and professionalism.
• Establishes and maintains strong relationships across engineering, security, finance, and business teams to accelerate delivery and remove blockers.
• Ensures operational readiness for delivered solutions (documentation, monitoring/alerting expectations, handoff plans, and support models).
• Promotes cloud engineering best practices, including infrastructure as code, CI/CD, automation, repeatability, and security-by-design.

• Operates as a forward-deployed cloud innovation consultant, embedding with teams to run discovery, prototype solutions, and validate outcomes in real workflows.
• Leads hands-on build, development, testing, and monitoring of cloud-native technology solutions across the Innovation portfolio (serverless, containers, APIs, event-driven patterns).
• Translates business problems into clear technical requirements and lightweight architectures, connecting business processes, potential risks, data needs, and solution options.
• Designs and implements secure cloud networking patterns (AWS VPC / Azure VNET, subnets, routing, load balancers, firewalls/security controls) appropriate to the use case.
• Applies Fin Ops fundamentals—cost estimation, tagging/chargeback inputs, unit-cost thinking, and optimization recommendations—to guide decisions and communicate value.
• Builds prototypes and production components using Python or C#, integrating with cloud services, SDKs, and APIs.
• Partners with Ryan business units to identify trusted customers for participation in the Innovation lifecycle; facilitates feedback loops to prioritize the most promising ideas.
• Identifies emerging cloud capabilities and market trends (platform services, data/AI, automation) and recommends opportunities where technology and data strategy can benefit Ryan customers or service delivery methods.

Bachelor’s degree or Master’s degree in business management, tax, computer science, information systems (MIS) and equivalent STEM degrees or equivalent experience. 3+ years related experience and/or training or equivalent combination of education and experience.

• Domain Application:
  Able to apply tax and technology domain expertise with good judgment and impactful communication to contribute value and accomplish desired outcomes for clients and the Firm.
• Client Advocate:
  Proven ability to develop and cultivate meaningful relationships with internal/external clients resulting in client loyalty, satisfaction and…