Junior Systems Administrator

Tokai Carbon CB, a world class manufacturer of high-quality carbon blacks, is seeking a Junior System Administrator for Endpoint & Collaboration Platforms to join our team. This role is responsible for administration, standardizing, and continuously improving the company’s end user computing environment – from workstations to information sharing. This role bridges traditional Helpdesk support and Systems Administration by owning endpoint platforms and automating service delivery as well as enabling M365 collaboration platforms.

• Administer endpoint standards and lifecycle management with a focus on automation to improve consistency.
• Execute Patch Management, Software Automations and Workflow Scripting with reliability and security at the fore front.
• Partner with team to ensure endpoint designs align with platform standards.

• Participate in first response IT support while driving continuous automation of operational processes.
• Replace manual procedures with automations and AI-assisted workflows leveraging M365 and Power Platform capabilities.
• Support a self-service-first automation implementation rather than manual administrative processes.

• Serve as the primary IT advocate for end-users, ensuring technology enables productivity and collaboration.
• Administer and continually improve Microsoft 365 collaboration platforms, including SharePoint, Teams, and CoPilot work spaces.
• Identify and lead opportunities to replace legacy workflows with modern collaboration tools within the M365 platform.

• Bachelor’s Degree in related field, or equivalent combination of education, training, and experience.
• 3+ years IT experience supporting users and systems in a business environment.
• Strong understanding of Endpoint imaging & provisioning, Patch management, Scripting and Software Automations.
• Experience supporting or administering collaboration platforms (messaging, document management, shared digital work spaces) in a business environment.
• Strong understanding of IT ticketing systems and structured triage workflows (intake, categorization, prioritization, escalation, resolution, documentation).
• Ability to create clear, accurate technical documentation for IT and business audiences.
• Demonstrated ability to standardize, improve, and automate processes, not just execute them.

• Experience creating and working with Microsoft Power Platform and or Dataverse for workflow automation and optimization.
• Experience configuring and working with MDM solutions.
• Experience administering Microsoft Collaboration Tools (Teams and SharePoint).
• Experience working in environments transitioning from manual support to service-based delivery.
• Strong command of automation design and self-service enablement.

This position involves safety-sensitive job duties.

It is the policy of Tokai Carbon CB Ltd to utilize its best faith efforts to promote equal employment opportunity in employment through a continuing program of practices designed to attain the realization of equal employment opportunity without regard to race, color, religion, national origin, sex, age, disability, sexual orientation, genetic information, veteran status or any other status protected by applicable law.