UX Product Designer

Location:
Hybrid at Fort Worth, Texas 76155 - - 3 days onsite (Tuesday
- Thursdays and remote Mondays & Fridays)

Pay rate: $72/hr on W2

• Interview : 2 rounds, both onsite
• Interviews will have one round. Interviews will be onsite, but if the candidate is not in the state of Texas, they can have a virtual interview.
• Candidates located in other states outside of Texas must commit to relocate.

• Will be working on employee facing application
• Looking for someone with B2B experience
• More desktop experience than mobile (not a deal breaker)

• 3+ years of experience as a UX practitioner with a background in user experience design, interaction design or similar. Strong skills in modern design and prototyping tools (Figma). Experience working closely with Engineers from inception through implementation in an agile environment.
• Experience collaborating effectively across stakeholders, disciplines, product lines, roles, geographical and time zone boundaries. Advanced analytical skills dealing with complex data problems and implementing sustainable solutions.

• Experience with accessibility standards, including WCAG 2.0+ AA compliance, localization and inclusive design
• Storytelling and presentation skills to effectively communicate design decisions
• Strong organizational skills and the ability to label, classify and intelligently build flows and wireframes for complex computer applications are a plus

WHY YOU’LL LOVE THIS JOB

• This job is a member of the Digital Customer Experience team within the Customer Experience Organization at American Airlines. We're a multidisciplinary UX team that drives the user experience for our customer and employee facing applications.
• In this position, you'll work within a cross-functional team where you'll influence product and design decisions with ownership of initiatives from inception through implementation. This role can sit in the product focused on delivering value to product teams or in Design Operations focused on standards and process to scale design across the enterprise.
• You'll get to showcase your experience and knowledge in interaction / visual design, information architecture, user research and UX strategy.
• This list is intended to reflect the current job, but there may be additional essential functions (and certainly non-essential job functions) not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate, observing any legal obligations including any collective bargaining obligations.
• Influence outcomes and Product Owner decisions based on UX best practices, design principles and research, using agile methodologies.
• Collaborate with Engineering to find the most effective, expedient and efficient way to implement solutions.
• Collect, analyze, present and action feedback and manage changes to UX deliverables.
• Present work clearly and compellingly to stakeholders, leveraging storytelling and presentation skills.
• Provide timely status updates (including work left to do, issues and risks) using project management tools like Rally, Jira, Aha!, etc.
• Communicate effectively with all team members to get work done.
• Design the visual style, interface and interaction flow of applications and experiences that adhere to design standards and the patterns of a design system.
• Develop conceptual diagrams, wireframes, visual mockups and prototypes that consider systems thinking and information architecture.
• Create research strategies based on desired outcomes and develop usability test plans, scripts and scenarios for prototypes. Regularly formulate and test hypotheses during design iterations.
• Use research techniques (heuristic reviews, user interviews, remote unmoderated and in-person testing) to determine ease-of-use and comprehension of designs and ideas.
• Lead end-to-end UX design processes, from ideation through execution.
• Mentor and guide other Designers to foster growth and collaboration.
• Ensure designs are responsive and adaptive for both desktop and mobile platforms.

Bachelo…