Technical Support Engineer​/Fort Worth​/Onsite

Position: Technical Support Engineer / Fort Worth/ Onsite
$70000 - $80000

This is a full-time Technical Support Engineer opportunity based in Fort Worth, TX with a rapidly growing Agritech company focused on IoT-based water monitoring solutions for livestock ranchers. This role blends hands-on hardware troubleshooting with software and connectivity support, working across IoT devices that leverage cellular and satellite networks to deliver real-time data.

This is not your typical support role - it's very hands-on and ideal for someone who enjoys working with physical devices, electrical systems, and real-world problem solving. You'll be a key part of the U.S. team, collaborating directly with engineering and R&D, and helping shape how the product evolves in a growing market. If you like figuring things out, working independently, and getting exposure to both hardware and software in a startup-style environment, this is a strong opportunity for growth and ownership.

Required Skills & Experience

· Experience in technical support, field service, or a similar hands-on role

· Strong troubleshooting skills across hardware and software environments

· Experience with IoT devices, mobile technologies, or connected systems

· Ability to read and interpret electrical schematics

· Familiarity with electrical systems (120v, 220v, 240v, 480v, relays, contractors)

· Strong communication skills and ability to work cross-functionally

· Ability to work independently in a fast-paced environment

Desired Skills & Experience

· Background in electronics or electrical engineering/technology

· Experience soldering or working with physical hardware components

· Exposure to cellular or satellite-based systems

· Prior experience in agriculture, industrial, or field-based environments

· Experience working in a startup or small team setting

What You Will Be Doing

Tech Breakdown

· 30% IoT Devices & Hardware Troubleshooting

· 25% Electrical Systems & Diagnostics

· 20% Connectivity (Cellular/Satellite)

· 15% Software & Mobile App Support

· 10% Internal IT & Documentation

Daily Responsibilities

· 60% Hands On

· 10% Management Duties

· 30% Team Collaboration

The Offer

- Bonus eligible

You will receive the following benefits:

· Medical, Dental, and Vision Insurance

· Vacation Time

· Stock Options

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.