Kubernetes Container Platform Support Operations Engineer

Kubernetes Container Platform Support Operations Engineer (Dev Ops)

Job Location:

Alpharetta, GA, Omaha, NE, Frisco, TX, Coral Springs, FL, or Milwaukee, WI

# Positions: 2 |

Employment Type:

W2 | Duration:
Long Term

Work Eligibility:
All Work Authorizations Permitted – No Visa Transfers

Key Technology: Container Platforms, IAAS, Networks, Kubernetes, ARO

• Operate container services platforms, emphasizing integration with CI/CD pipelines.
• Meticulously assess risks while ensuring task efficiency.
• Analyze, diagnose, replicate, and resolve technical issues reported by customers using Fiserv PaaS and CaaS platforms.
• Develop maintainable, reusable software from a consumer‑centric perspective.
• Take ownership of unresolved issues, seeking in-depth knowledge for timely resolution.
• Handle and maintain support requests from business unit customers.
• Collaborate with other engineering groups to triage customer and business unit issues.
• Contribute to building and peer‑reviewing knowledge base articles and product documentation.

• Minimum of 5 years of hands‑on experience building and maintaining Container Platforms. ARO (Azure Redhat Open Shift) is a must.
• Proficiency in deploying and supporting Kubernetes on at least one public IaaS provider (Azure, Amazon, GCP, Alibaba).
• Strong networking fundamentals, including TCP/IP, subnetting, socket vs. connect timeouts, routing, and DNS.
• Experience designing and implementing Infrastructure as Code APIs using tools like Swagger.
• Solid understanding of virtual computing environments, including Hypervisors and load balancing concepts.
• Familiarity with Identity Management, Access Management, and Certificate Management.
• Demonstrated competency in programming/scripting languages (with a preference for Go, Ansible, Terraform, and Python).
• Hands‑on experience with distributed systems (Windows and Linux) and virtualization software (VMware).
• Understanding of Dev Ops practices, with hands‑on experience in Automation/Continuous Integration using tools like Jenkins, Harness, Run Deck, Git Lab, and Git Hub.

• Experience with and PAS/TAS, PKS/TKGI, GKE, IBM Redhat Open Shift, ROSA.
• Experience with NSX, NSX‑T, and Panorama.
• Familiarity with vSphere7 and TKG.
• Background in Dev Ops methodologies.
• Excellent communication skills.
• On‑call experience.