IT Asset Management Analyst, Senior

## IT Asset Management Analyst, Senior Apply locations:
Fort Worth, TXtime type:
Full time posted on:
Posted Todayjob requisition :
JR-117843
*
* Location:

** Rosedale Office Building
** Department:
** Enterprise Systems
** Shift:
** First Shift (United States of America)
** Standard Weekly

Hours:

** 40
*
* Summary:

**** About Us & The Opportunity
** At Cook Children’s, technology isn’t just infrastructure—it’s a lifeline that supports safer care, better outcomes, and meaningful patient experiences.

As an
** IT Asset Management Senior Analyst**, you will play a critical role in shaping how technology is managed, optimized, and trusted across our organization. Your work will not only improve systems—it will help clinicians focus on what matters most: caring for children.

If you’re energized by turning complex data into clear insights, improving team processes, and building smarter, more reliable systems, this is your opportunity to make a real impact in a mission-driven, collaborative environment.
** What You’ll Do (and What You’ll Achieve)
**** In your first 6–12 months, you will:
*** Strengthen our IT Asset Management program by leading initiatives that improve visibility, accuracy, and lifecycle governance across hardware and software assets
* Transform data into actionable insights by analyzing asset and CMDB relationships to uncover inefficiencies, reduce risk, and identify cost-saving opportunities
* Elevate Service Now capabilities by optimizing
** HAM Pro/Enterprise
** functionality and improving discovery, reconciliation, and reporting processes
* Drive process improvements that simplify workflows, increase automation, and enhance the experience for internal stakeholders
* Partner across IT, clinical, and business teams to align technology with real-world needs and improve outcomes
* Contribute to strategic direction by influencing roadmap decisions and advancing a mature, forward-thinking ITAM practice
** What You’ll Bring
**** Qualifications
* ** Minimum
** 2 years of direct Hardware or IT Asset Management experience
*** Proficiency in
** ITIL and ITAM frameworks**, including CMDB relationships, data models, and discovery/reconciliation processes
* Associate Degree in Business, Information Systems, or a related field
** Equivalent

Experience:

*** In lieu of a degree:
** 4 years of direct IT Asset Management experience
** plus a High School Diploma
** Preferred Qualifications**
* ** 3–5 years
** of hands-on experience with Service Now Hardware Asset Management
** or
* * 7+ years of broader ITAM experience
* Strong working knowledge of
** Service Now ITAM**, especially HAM Pro or Enterprise
* Deep understanding of ITIL/ITAM frameworks, CMDB structure, and lifecycle management best practices
* Proven ability to analyze complex datasets and translate findings into actionable business improvements
** Nice to Have
*** Experience with
** Software Asset Management (SAM)
** and integration into a mature ITAM program
* Relevant certifications (e.g.,
** ITIL, CSAM, CHAMP, CITAM**)
* Experience in
** healthcare or regulated environments
*** Passion for continuous improvement and building scalable, sustainable processes
** What We Offer
*** Meaningful work that directly supports
** patient safety and care outcomes
*** A collaborative culture grounded in
** accountability, innovation, and shared purpose
*** Competitive compensation aligned to experience and impact
* Comprehensive benefits:
** health, dental, vision, and retirement plans
*** Professional growth through certifications, training, and career development
* Strong work-life balance with a
** consistent first-shift schedule
*** A team that values your
** ideas, voice, and development
**** Ready to Make an Impact?
** If you’re ready to build smarter systems, drive meaningful change, and contribute to a mission that truly matters, we’d love to hear from you.
** Apply today and help us deliver technology that empowers exceptional care.*
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