Desktop Support

Job Description

This local government IT department is looking to add a field service/Desktop technician to its team. We are looking for a qualified candidate that can trouble shoot hardware problems, break fix, set up new equipment, and re image. The company is upgrading from Windows 10 to Windows 11 company wide which will be thousands of PCs in various different locations around Fort Worth.

They will also be responding to trouble tickets from the helpdesk. This position requires a candidate to drive to local locations using personal vehicle with gas reimbursed. First shift Monday-Friday.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

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• 2+ years experience in a Desktop or Field Technician role
• Extensive experience supporting Windows 10 and Windows 11
• Experience Migrating from Windows 10 to Windows 11
• Imaging experience specifically with SCCM
• Office 365 Experience
• A basic understanding of networking
• Any PC Deployment experience
• Great communication both written and verbal