Principal Project Manager, Technical Operations Project Management Office

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life.

Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• Manage visioning, planning and execution of business transformation aircraft maintenance operation programs, while ensuring program goals, timelines, business objectives and success criteria are met.
• The role is a part of the Tech Ops Business PMO team within our Technical Operations group.
• You will operate as an embedded transformation partner within the business, working directly with Supply Chain and Tech Ops leaders to shape decisions, challenge the status quo, and drive clarity on the best path forward.
• You will act as a facilitator of complex, cross functional work, bringing structure, best practices, and a disciplined, consultant style approach to help teams align, make decisions, and move forward.
• In parallel, you will own the program execution rhythm, ensuring governance, timelines, dependencies, and accountability stay on track across initiatives.
• This role is focused on delivering real operational outcomes, not managing deliverables or translating requirements, with responsibility for keeping teams aligned and ensuring transformation efforts are executed with discipline and produce measurable results.

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Facilitates program visioning, road mapping and execution of key activities across multiple Tech Ops functional teams (Engineering, Planning Supply, Production), Tech Ops enabling work streams (Product and Analytics, OpEx, Training and Change Enablement), non-Tech Ops enablers (Tech Ops IT, Finance, CRE), and third party vendors
• Works with project champion, impacted business function owners and supporting teams to formulate and evaluate possible paths forward and key decisions, while challenging the status
• Coordinates dependencies across processes and organizations
• Persuasively makes recommendations for improvements to existing processes
• Works with project champion, impacted business function owners and supporting teams to quantify and prepare program stakeholders for change
• Understands, assesses, and proactively manages risk and impacts to business in adherence to company Safety Management System (SMS) best practices
• Prepares and delivers program updates to numerous audiences and Senior Leaders at Tech Ops strategic forum

All you'll need for success

Minimum Qualifications
- Education & Prior Job Experience

• Bachelor’s degree or Master’s degree or equivalent experience/training
• 5+ years of direct Project Management experience or relevant experience
• Evidence of direct Project Management experience

Preferred Qualifications
- Education & Prior Job Experience

• Current PMP certification
• Maintenance operations background/experience in one or more Technical Operations areas

Skills, Licenses & Certifications

• Solid understanding of business transformation efforts
• Success leading and managing large, complex, multi-year cross-functional programs
• Demonstrated results setting targets, executing plans, and delivering results
• Solid knowledge of standard Project Management frameworks, principles, processes, and tools
• Highly engaged individual with strong sense of urgency to steer program team to deliver results
• Proficiency in MS Project, MS Visio, and other MS Office products
• Strong analytical abilities
• Strong written and oral communications skills
• Strong presentation creation and delivery skills
• Exposure to software development frameworks and methodologies
• Comfortably and…