Software Development Analyst - Merchant Services

WHO YOU ARE

Do you enjoy project planning? Do you thrive in building road maps to highlight key milestones? Does multi-tasking and organization excite you? Is it exhilarating to be thought of as the subject matter expert? Do you take pride in delivering a "white glove" customer experience?

Deluxe Merchant Services+ is an industry-leading complete payment processing company that accepts a wide range of payment methods, simplifies PCI compliance and deposits money in your bank account while delivering a smooth checkout experience. We provide our partners and merchants with powerful in-store, online, and mobile payment solutions. Our technology is paired with the latest in payment security and backed by superior customer service.

We help businesses pay, get paid, optimize, and grow.

• Identifies issues with various Payment Scheme message formats and present resolutions.
• Prepares, tests, reports of satisfactory results or need for further testing.
• Analyzes tests for integrity of data, risks in the application and release readiness.
• Identifies problems and proposes resolutions.
• Follows detailed procedures and instructions.
• Assists in identifying and producing further documentation for resolutions.
• Understands Payment Scheme message formats for Magstripe, EMV, and Contactless Document and maintains functional test cases and other test artifacts.
• Executes manual test cases and reports test results.
• Analyzes tests with the goal of making them more efficient.
• Recommends acceptable risks in the application.

• Bachelor's in a technical background and 0 years or HS/GED and 4 years Payment industry knowledge required.
• Agile experience.
• Partner-facing consulting experience in a consulting organization or as part of an enterprise software company.
• Experience with large and complex enterprise software implementations.
• Experience troubleshooting Windows, Mobile, Server (Linux/Windows).
• Must be 18 years of age or older.

• Capable of troubleshooting API connectivity and basic network issues.
• Working knowledge of RESTful APIs, JSON payloads, HTTP methods, and TCP/IP networking basics.
• JavaScript: 1 year (Preferred).
• Object-oriented programming: 1 year (Preferred).
• SQL language: 1-3 years experience (Preferred).
• Ability to lead, guide, and facilitate matrix-managed solution development.
• Highly articulate, energetic, and accountable.
• Communicates effectively with technical and non-technical members of a project team and with partners and executives.
• Excellent customer service skills/customer-focused.
• Detail oriented in ticket management and documentation.
• Can handle challenging support calls.
• Motivated and self-managed.

• Healthcare (Medical, Dental, Vision)
• Paid Time Off, Volunteer Time Off, and Holidays
• Employer-Matched Retirement Plan
• Employee Stock Purchase Plan
• Short-Term and Long-Term Disability
• Infertility Treatment, Adoption and Surrogacy Assistance
• Tuition Reimbursement

Deluxe Corporation is an Equal Employment Opportunity employer:
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law. Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.

Reasonable Accommodation for Job Seekers with a Disability:
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to