Technology Specialist
Listed on 2026-06-22
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IT/Tech
IT Support, Systems Administrator
Job Identification
Job Title:
Technology Specialist
Reporting to:
Director of IT
Department: / CC I.T./ 1000
Location:
Varies
Job Reference: AARA/TECHSPEC
No. Job Holders: 3
Last Update:
September 2022
Primary Responsibilities:
Supervisory/Line Management Authority:
No supervisory or line management authority or responsibility
Area Authority:
No specific responsibility for any area outwith individual workstation(s) and immediate environment
Financial Authority:
No financial authority or responsibility. No budgets held. May purchase computer equipment.
Process Authority:
Directed, standardized process authority in assessing, prioritizing, coordinating and completing their workload in close consultation IT. CIO and employees.
Patient Contact:
No patient contact
The above dimensions are not an exhaustive list. AARA reserves the right to alter the dimensions of all roles within the organization as required.
Organizational PositionDirect report under the CIO
Role of the DepartmentThe I.T. Specialist aims to provide a continuous link between the I.T. Department and the Practice/Provider Team. The IT Specialist will work closely with a team of IT professionals and is expected to perform his specific roles in coordination with members of the team for both hardware and software subdivides and seek to perform technical support throughout the practice
Key Result AreasThis position plays a role in helping everyone in the company to work efficiently.
Equipment, Machinery and SystemsEquipment and Machinery:
You will have a laptop, workstation, network monitoring tools, phone, etc. and will work with all technology in the offices which include computers, printers, scanners, postage machines, credit card machines, kiosks, tablets,
Systems:
Software such as Orion, Dameware, RDPSoft, VEEAM, GFI Fax Maker, Next Gen, Forti Mail, Forti Client, Fortigate, Forti Switch, Forti Manager, Exchange, Skype, Next Gen, AllScripts, etc. This is just a sample of the systems you will work with.
All new AARA employees will agree initial objectives to be assessed on completion of their 90-day initial review period. Thereafter, all employees will enter the annual appraisal cycle under the AARA Talent, Performance and Career Management Policy where annual appraisals will be conducted by their Line Manager and CEO. Further information on the appraisal cycle calendar is available from the HR Manager and from the Talent, Performance and Career Management Policy on the AARA Intranet.
Communicationand Relationships
The postholder must have strong interpersonal and relational talents. Success in this role involves building and maintaining relationships with internal and external stakeholders
Key Internal Relationships- I.T. CIO
- I.T. Temporary Personnel
- Directors/ Site Managers
- Human Resources department
- Employees/ New starts
- Software vendors such as TSI Healthcare, Cox, and Safari Micro
Physical Demands: frequent lifting, carrying, pushing, and/or pulling; some climbing and balancing; some stooping, kneeling, crouching, and/or crawling; and significant fine finger dexterity. Generally, the job requires 40% sitting, 40% standing, 10% walking, and 10% driving. Must be able to routinely lift up to 15lbs. above the head and 30lbs. to waist height.
Mental- Handle repetitive tasks, including typing and analysis. Patience dealing with mistakes or lack…
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