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Senior Help Desk Tech - ITIL-Driven End-User Support

Job in Fort Worth, Tarrant County, Texas, 76102, USA
Listing for: Contact Government Services, LLC
Full Time position
Listed on 2026-08-11
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below

Contact Government Services, LLC is seeking a Senior Help Desk Technician to deliver Level 1 and 2 PC support for EOUSA senior management, attorneys, and staff. The role includes incident logging, user training, and proactive reporting in an EOUSA office environment.

Responsibilities cover desk-side training, password/account management, and setup of conference rooms with AV and video systems. A strong ITIL foundation and security clearance are preferred.

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Position Requirements
10+ Years work experience
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