Lead UX Portfolio & Design Operations
Job in
Fort Worth, Tarrant County, Texas, 76102, USA
Listed on 2026-08-22
Listing for:
Information Technology Senior Management Forum
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
UI/UX Design, Digital Media & Production, Product Designer
Job Description & How to Apply Below
American Airlines is seeking a UX Manager to lead the Digital Customer Experience team within the Customer Experience Organization. You will guide cross-functional product teams, drive design operations at scale, and champion user-centric practices across our products.
You will mentor a team of UX professionals, align roadmaps with stakeholders, and ensure data-driven, research-informed design decisions that elevate the customer journey and product quality.
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