Sr Manager, Technology Product Management

Sr Manager, Technology Product Management View Profile

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Sr Manager, Technology Product Management Posting

Start Date:

8/25/26

Location
: DFW Headquarters Building 8 (DFW-SV08)
Cities
:
Fort Worth - TX
Requisition : 87677

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life.

Feel free to enrich both your personal and work life and hop on board!

• This position is the key leader in our Product Management Strategy team for the Operations organization at American Airlines. Our team’s objectives fall into three categories:
• Next-Gen Product Management – defining and driving a global approach to excellent Product Management across the Ops Portfolio, with particular focus on AI-enabled Product discovery, design, and delivery
• Develop Product Management talent and accountability across Operations – driving accountability to product team expectations, evolving our measurement of Product Management maturity, and helping Product Leaders advance in their roles.
• Maximize impact through value-centric investment – galvanizing Product leaders and teams around definition of quantifiable business outcomes, and helping guide our IT investment approach accordingly
• While not managing products directly, you will manage a small team of Product professionals who are dedicated to helping Product Owners and Leaders advance their levels of maturity with the Product Model
• You will chart our strategy for evolving the Product model within the Ops organization, decide the priorities, and lead/influence the product teams to make those valuable next steps
• You will champion our adoption of OKR’s and outcome-driven approaches, as well as helping ensure product teams employ data and analytics effectively
• You will help maximize effectiveness of the partnerships between these product teams and IT, with a focus on Product Transformation participation and sustainability of newly-adopted best practices
• You will lead our accelerated, value-driven integration of AI into targeted aspects of Product Management, elevating our AI expertise and literacy
• You will manage meaningful relationships at all levels of the Ops and IT organizations as Change Agent, Galvanizer, and Influencer

• Oversees product life cycle of all products under his/her purview, from ideation to release
• Oversees customer journey/lifecycle/experience across products
• Aids in program initiative prioritization that overlaps or has dependencies across product teams
• Identifies and manages technical dependencies across a group of products
• Leads, mentors and coaches direct reports enabling further career growth and success
• Influences stakeholders on priorities, OKRs and overall Product Group Strategy aligning to portfolio goals
• Communicates regularly with various departments on OKRs, desired metrics, and areas requiring leadership’s attention
• Defines the team’s product objectives and key results in support of the Product Strategy
• Conducts competitive and market analysis, identifying trends and highlighting competitive differentiators
• Utilizes technical knowledge such as AI, A/B testing, product architecture, continuous deployment process, Dev Ops practices, data models and analytics, querying languages, tools supporting automation/metrics and other technologies in support of the products/services owned
• Uses data to define baselines, measures outcomes, and shares insights
• Proposes resolutions to…