Onsite IT Help Desk Technician - Tier 1 Support & POS
Job in
Fort Worth, Tarrant County, Texas, 76102, USA
Listed on 2026-08-31
Listing for:
Yesway
Full Time
position Listed on 2026-08-31
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Desktop Support, Technical Support
Job Description & How to Apply Below
Yesway is seeking an IT Helpdesk professional to triage, own, and resolve Tier 1 incidents using Service Now, MS Teams, and defined processes in Fort Worth, TX. You will support POS, back-office systems, and hardware, ensuring asset records and onboarding/offboarding are accurate.
Responsibilities include hands-on desktop fixes, software/hardware installation, and following escalation procedures. Strong communication and problem-solving skills are essential.
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