Digital Product Manager

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Full Time Regular Fort Worth, TX, US

Location:

Fort Worth TX, Western Europe; LON, MAD, HEL, AMS

Our skilled and diverse team leads a range of alliance activities, collaborating with our member carriers to provide an elevated flying experience. We are looking for talented individuals to deliver exceptional value to our mission. At one
world, we pride ourselves on being an employer of choice, guided by strategic vision, accountability, collaboration, and a strong sense of camaraderie.

At one
world, we are building a team of high character and high competency. Join us and be part of a dynamic team shaping the future of travel.

About the one
world Digital Team

The one
world Digital team is responsible for driving the alliance’s digital strategy by building and managing a portfolio of products and services that enable our employees and member airlines to deliver value h stewardship of our digital experience, we deliver measurable benefits and a more seamless end‑to‑end customer journey.

The one
world Digital team works in close partnership with member airline digital teams, strategic partners, and trusted suppliers to deliver both internal tooling and external services for a modern, scalable ecosystem across the oneworld value chain.

About this role

The Product Manager is responsible for maximizing the value of our digital products and platforms, ensuring they support the broader one
world alliance strategy, deliver measurable benefits to member airlines, and enhance the one
world customer and employee experience. This role is about clear vision and delivery of leadership across a multi‑stakeholder environment, with the ability to formulate ideas into tangible product plans and deliver in a multi‑stakeholder environment.

In this role, you will be driving one
world´s key digital products, including the oneworld website and Mobile Application, Round‑the‑world booking engine, journey and lounge information tools, AI utilization, and modern retailing development. To be successful, you will have experience driving product delivery acceleration through AI tooling, while ensuring product quality meets and exceeds required standards. This role will have you work closely with internal and external stakeholders to manage the product backlog, steer the product development and assist our customers in extracting most value of our products.

The Product Manager ensures these platforms deliver consistent, high‑quality experience across member airlines and remain aligned with alliance standards and the Digital & Technology roadmap.

Key Accountabilities:

• Product Vision & Strategy:
  
  Define and communicate a clear product vision aligned with alliance priorities; translate insights and product needs into a focused, achievable roadmap.
• Backlog & Prioritizations:
  
  Own and prioritize the backlog using value‑based logic; write clear user stories and manage customer, airline, technical and regulatory requirements.
• Stakeholder Engagement:
  
  Coordinate inputs across internal teams, member airline digital groups and delivery partners; reconcile diverse needs into unified decisions.
• Delivery Leadership:
  
  Lead agile delivery with engineering, design, and vendors; provide daily clarity, unblock progress, and accept work against standards and definitions of done.
• Data‑Driven Decisions:
  
  Use analytics, customer insights, and airline feedback to shape the roadmap, guide optimizations and validate product assumptions.
• AI‑first Products:
  Crafting clear, actionable strategy together with our product engineers to build AI native products and services where applicable.
• Value…