Systems Administrator; Professional Services OR Law Firm ; Fort Worth, TX

The Systems Administrator will play a critical role in managing, maintaining, and optimizing our hybrid Microsoft ecosystem. This position involves hands-on administration of on-premises and cloud-based systems, with a strong focus on reliability, security, and compliance in a fast-paced legal environment. The ideal candidate thrives in high-pressure situations, demonstrates outstanding customer service, and proactively supports the firm's migration to Azure while ensuring minimal disruption to daily operations.

• Microsoft Infrastructure Management:
  Administer and support Microsoft Windows Servers, Active Directory, MS Exchange (on-premises and hybrid), Office 365/Microsoft 365, and related services. Manage user accounts, mailboxes, licensing, and collaboration tools (Teams, SharePoint, One Drive) with strict adherence to data governance and legal hold requirements.
• Azure Migration and Cloud Administration:
  Lead and support the migration of on-premises workloads to Azure. Manage Azure resources, including virtual machines, networking, identity (Entra ), and hybrid connectivity. Implement and monitor Azure policies, security controls, and cost optimization strategies.
• Virtual Environments:
  Oversee virtual infrastructure (e.g., Hyper-V or VMware) for servers and applications, ensuring high availability, performance, and disaster recovery capabilities suitable for legal data protection.
• Networking and Security:
  Maintain a solid understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPNs, firewalls). Implement and manage patching schedules, vulnerability remediation, and security best practices to protect sensitive client and firm data in compliance with industry regulations (e.g., data privacy, ethical walls).
• Patching, Monitoring, and Maintenance:
  Develop and execute comprehensive patching strategies for servers, applications, and endpoints. Monitor system health, respond to alerts, troubleshoot issues, and perform root cause analysis.
• Incident Response and high stress Support:
  Provide Tier two & three support in high-pressure scenarios, including after-hours emergencies. Deliver exceptional customer service to attorneys and staff, communicating technical concepts clearly and empathetically.
• Documentation and Compliance:
  Maintain detailed documentation of systems, procedures, and configurations. Support audit readiness, eDiscovery, and regulatory compliance efforts.
• Project Participation:
  Contribute to infrastructure projects, cloud optimizations, and technology evaluations aligned with the firm's strategic goals.
• Additional Duties:
  Collaborate with the IT team on cross-functional initiatives and stay current with Microsoft technologies and cybersecurity threats.

• Education:
  
  Bachelor’s degree in information technology, Computer Science, or a related field (or equivalent experience).
• Experience:
  
  4–7 years of progressive systems administration experience in a Microsoft environment.
• Experience with on-premises to Azure migrations is strongly preferred.
• Prior experience in a professional services or law firm setting is a bonus.

• Proficiency with MS Exchange, Windows Server, Office 365/M365, Azure (IaaS/PaaS, Entra , networking).
• Experience managing virtual environments (Hyper-V/VMware).
• Strong networking knowledge and hands‑on patching/maintenance expertise.
• Power Shell scripting and automation skills preferred.
• Soft Skills:
  
  Proven ability to perform in high‑stress environments with composure. Exceptional customer service orientation, problem‑solving skills, and attention to detail. Strong written and verbal communication abilities.
• Certifications (Preferred):
  Microsoft Certified:
  Azure Administrator Associate, Microsoft 365 Certified:
  Administrator Expert, or equivalent. CompTIA Network+ or Security+ a bonus.