Coupa Functional Senior Consultant

Imagine joining a fast-growing practice at the forefront of cloud technology, where high-impact client work comes with genuine work-life balance and real support for your growth. That’s what you’ll find in our Coupa practice at Cross Country Consulting – a leading Coupa Services Partner and named Partner of the Year that guides clients through the full project lifecycle and beyond.

As a Functional Senior, you’ll own assigned work streams across full-lifecycle Coupa implementations, bringing hands‑on Coupa experience and functional expertise to deliver tailored solutions that drive operational excellence and lasting results. You’ll execute all phases of your workstream – from requirements and solution design through configuration, testing, and go‑live – working alongside leaders and project teams to deliver high‑quality outcomes and build the skills to keep advancing your career.

Along the way, you’ll collaborate with a team that holds itself to a high standard and invites you to contribute beyond client delivery.

• Own delivery of your assigned workstream across end-to-end Coupa implementations, executing all phases from requirements through deployment across modules including Procurement, Payables, Expenses, Sourcing, Contract Lifecycle Management, and Supplier Management
• Facilitate requirements‑gathering workshops and perform fit‑gap analysis for your workstream, translating business needs into scalable, best‑practice solution designs
• Redesign business processes within your workstream by identifying inefficiencies and recommending solutions that improve spend visibility, compliance, and operational performance
• Perform hands‑on configuration and manage integration touchpoints, testing cycles, and supplier enablement activities for your workstream, ensuring quality and consistency across your deliverables
• Serve as a trusted day‑to‑day contact for client stakeholders within your workstream, building strong working relationships and escalating risks and issues to the Functional Lead or project manager as appropriate

• Perform data analysis, import/export formatting, and test script development to support client deliverables and system integrity
• Identify reusable design patterns and proactively recommend configurations or process changes; contribute to internal templates and knowledge resources
• Maintain thorough documentation of design decisions, configurations, and project deliverables in line with Cross Country standards

• Contribute to developing and implementing firm‑approved, AI‑enabled solutions for clients, in accordance with company policies on data protection, intellectual property, and professional standards
• Stay informed about emerging AI tools and techniques and collaborate with firm leadership to identify compliant opportunities to enhance client solutions and internal processes

• 3+ years of consulting and/or relevant industry experience, with hands‑on functional experience implementing one or more Coupa modules (Procurement, Payables, Expenses, Sourcing, Contracts, or Supplier Management)
• Background in Procurement, Sourcing, Supply Chain Management, Finance and/or Accounting
• Demonstrated experience contributing to one or more full‑lifecycle Coupa implementations end-to‑end

• Proven ability to own a functional workstream across the full implementation lifecycle – from requirements workshops and fit‑gap analysis through configuration, testing, and go‑live
• Ability to drive transformation through delivery, contributing to lasting adoption and results
• Ability to analyze and improve business processes, translating operational complexity into clear, scalable solution designs supported by functional documentation including configuration workbooks, process flows, and technical specifications
• Comfort with AI:
  Demonstrated ability to responsibly explore and adopt firm‑approved AI tools to enhance productivity and innovation
• Continuous Learning Mindset:
  Openness to learning and applying emerging technologies including AI and automation in alignment with firm policies and client standards

• Bachelor’s degree in Information Systems, Information Technology, Supply Chain, Finance, Accounting, or a related discipline, or equivalent experience
• Coupa certification preferred