Platform Lead, AI Personalization
Listed on 2026-10-02
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IT/Tech
AI Business & Operations, IT Project Manager -
Management
AI Business & Operations, IT Project Manager
Airbnb is seeking a visionary Staff Platform Manager to lead the AI Personalization stack for customer support, owning from retrieval to consumer-facing AI experiences. You will drive a multi-year product roadmap, partner with ML/engineering, and scale personalization across surfaces to emulate top human agents.
You will design experiments, define KPIs, and collaborate on contextual retrieval, latency, and deployment. This role blends product leadership with advanced ML engineering.
The following opening is for a Staff Platform Lead, AI Personalization with Airbnb.
Consider building your career as a Staff Platform Lead, AI Personalization at Airbnb.
The Staff Platform Lead, AI Personalization position in the Management & Operations field is open for applications.
We have an opening for a Staff Platform Lead, AI Personalization in United States within Management & Operations.
This role, Staff Platform Lead, AI Personalization at Airbnb, could be your next opportunity.
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