Digital Product Coordinator

Position:
Digital Product Coordinator

Position Type: W2 Contract – No Benefits
- Possible conversion

Position Location:

Fort Worth, TX

Description:

The Product Coordinator, Technology Products is part of the Commercial Division. This role supports the product development lifecycle by triaging issues, conducting research, and providing data-driven insights to inform backlog prioritization and strategy. It involves close collaboration with cross-functional teams, test support, and regular communication with stakeholders to ensure product success and continuous improvement.

This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non‑essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Provide data analysis and insights that help inform product strategy
• Provide quantitative and/or qualitative analysis and insights to inform product backlog prioritization
• Support product playbacks with an emphasis on product metrics
• Assist with general support for advertising campaign management
• Support new campaign launches by testing the customer experience, management of creative placements and URLs
• Conduct product meetings: completes product tracking/ analysis reports; reports to management and business owners regarding product progress, issues, and risks
• Partner with business, IT, and leadership to facilitate product success
• Review and support test data, test plan, and test scenarios
• Develop and maintain business rules for the product
• Ability to work across time zones as needed
• Triage product issues to help inform the product backlog
• Bug/ defect testing and research

• Bachelor’s degree in technology, business, aviation management, communications, marketing or relates fields
• 1+ years of relevant work experience

• 3 years of relevant industry experience (aviation, digital, campaign management)

• Knowledge of Cognos, Mosaic, Tableau, PowerBI, Adobe Analytics, SQL, etc
• Working knowledge of Word, Excel, PowerPoint, Teams, SharePoint, Rally or other product and project tracking tools
• Ability to conceptualize, create and present analyses and strategies to all levels of leadership
• Ability to effectively interact with all levels of employees
• Ability to build strong consensus and achieve results as a team
• Ability to think critically/ analytically and draw meaningful conclusion from large datasets
• Ability to work under pressure, prioritize projects, meet all deadlines, balance the big picture with the requisite details and maintain flexibility
• Knowledge of corporate policies and operational processes and procedures