Transportation Manager

CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has over 11,000 FT US Employees in over 60 world‑class US Operations. CTDI also has a global footprint with more than 20,000 employees worldwide.

The Transportation Manager will be responsible for the daily production, P&L, and quality performance of the Shipping/Receiving department.

• Overseeing all inbound and outbound orders, controlling material for receipt, issue, and shipment.
• Coordinating shipping of material with CTDI transportation group.
• Utilizing TMS systems to facilitate material movement planning and scheduling.
• Coordinating daily activity to track location and movement of inventory finished goods via company trucks. Providing reports to internal and external customers as required.
• Reviewing inventory position daily and weekly against outstanding orders and sales forecasts and taking action to expedite inbound shipments to meet customer demands.
• Working with shipping supervisor to effectively resolve inventory or order discrepancies that are outside of his or her control.
• Ensuring that goods are shipped in the most timely and efficient manner according to documented processes, including planning the transportation route and payload, tracking the shipment from pick up through delivery while targeting cost reduction, freight savings, service and contractual requirements.
• Completing accurate and timely scheduling and dispatching of trucks to ensure that the flow of product in and out meets customer demands.
• Tracking shipments from pickup through delivery so that accurate, up‑to‑date information can be provided regarding any shipment.
• Creating and monitoring transportation benchmarks to measure service levels.
• Receiving and processing transportation requirement requests from customers.
• Participating in logistics projects by managing new initiatives as they arise.
• Creating and maintaining daily, weekly and monthly statistics.
• Providing exceptional customer service by developing good working relationships with the customers.
• Proactively handling customer shipment routing requests.
• Preparing load‑build reports as requested by the customer.
• Resolving customer problems & complaints to ensure customer satisfaction.
• Creating & developing innovative ways of streamlining the operations processes wherever possible within the guidelines of customer requirements & team goals.
• Monitoring employee performance and attendance.

• Excellent organizational and analytical skills.
• Strong leadership ability.
• Strong team‑building and employee development skills.
• Excellent PC skills in Microsoft Word, Outlook and Excel.
• Very good communication skills (telephone and email) are essential.
• Team player with proven ability to work well under pressure and constant deadlines.
• Problem‑solving skills with the ability to seek alternative solutions for dilemmas and problems.
• Strong attention to detail with excellent follow‑up.
• Professional aptitude, presentation and demeanor.
• Detail‑oriented.
• Teamwork – showing a commitment to teamwork and collaboration.
• Respect – extending dignity and respect to all people.
• Integrity – fostering trust and a positive work environment.
• Innovation – bringing creativity to the workplace.
• Customer focus – achieving company, department, and personal goals through a strong customer focus.
• Ability to lift 50+ pounds.

• 2 or more years of work experience in the Transportation Industry.
• Associate’s Degree in Inventory Management, Logistics, or equivalent work experience.
• At least 2 years in a Customer Service capacity with a Third Party Distribution Industry.

• Weekly pay every Thursday.
• Monthly incentive bonus.
• Positive, team‑oriented, inclusive workplace.
• Health insurance.
• Vision insurance.
• 401(k).
• Life insurance.
• Disability insurance.
• Employee assistance program.
• Flexible spending account.

• United States (Required).
• Must be 18 years of age.

This position does not qualify for visa sponsorship.

CTDI is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. This policy applies to every aspect of employment at CTDI, including recruitment, hiring, training, advancement, and termination.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.